Kellie-Ann Gordon
Hobart,Tas
Summary
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.
Overview
23
23
years of professional experience
Work History
Home Care Worker
Uniting Agewell
Hobart, Tas
06.2022 - 09.2024
- Maintained a clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Tracked and reported clients' progress based on observations and conversations.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Assisted with meal planning to meet nutritional plans.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Laundered clothing and bedding to prevent infection.
- Followed safe lifting and transferring techniques to transport residents.
- Supported bathing, dressing and personal care needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Observed safety precautions when providing personal care assistance.
Personal Care Assistant
Respect United
Hobart, Tas
03.2022 - 06.2022
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided ongoing compassionate patient care for each client.
- Reported concerns to nurse supervisor to promote optimal care.
Professional Bus Operator
Metro Tasmania Pty Ltd
Springfield, Tas
02.2009 - 02.2022
- Facilitated smooth passenger loading and unloading at designated route stops.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Helped elderly and disabled passengers board and exit bus.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
- Collected fares and provided route updates and schedule information.
Extended Care Assistant
Mary's Grange Nursing Home
Taroona, Tas
08.2001 - 09.2007
- Maintained clean and well-organized environment for resident's happiness and safety.
- Improved resident's outlook and daily living through compassionate care.
- Observed resident's for changes in physical, emotional, mental or behavioral condition and injuries.
- Reported concerns to nurse supervisor to promote optimal care.
- Built strong and trusting rapport with resident's and loved ones.
Receptionist
Work & Training Ltd
Hobart, Tas
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Sorted incoming mail and directed to correct personnel each day.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Education
Some College (No Degree) - Office Administration Certificate III
Tasmanian Group Training Ltd
Moonah, Tas2002
Aged Care Certificate III
Mary's Grange Nursing Home
Taroona, Tas2006
Skills
- Exceptional customer service
- Excellent interpersonal skills
- Impeccable driving record
- Strong safety history
- Organization and efficiency
- Service-oriented mindset
- Multi-line telephone skills
- Client documentation
- Behavior redirection
- Compassionate client care
- Records management
- Multitasking
- Decision-making
- PPE use
- Class HR license
Professional References
Michael Sims
Metro Tasmania
Training Team Leader
0428 353 483
Rodney Horne
Metro Tasmania
HSE Advisor (previous Operations Supervisor)
0498 588 251
Timeline
Home Care Worker
Uniting Agewell
06.2022 - 09.2024
Personal Care Assistant
Respect United
03.2022 - 06.2022
Professional Bus Operator
Metro Tasmania Pty Ltd
02.2009 - 02.2022
Extended Care Assistant
Mary's Grange Nursing Home
08.2001 - 09.2007
Receptionist
Work & Training Ltd
Some College (No Degree) - Office Administration Certificate III
Tasmanian Group Training Ltd
Aged Care Certificate III
Mary's Grange Nursing Home