Kellie Aveyard
Yandina,QLD
Summary
Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively.
Overview
26
26
years of professional experience
Work History
Peer Support Worker
Community Focus Association
09.2022 - Current
- Provided crisis intervention support, helping clients navigate through challenging situations with appropriate resources and referrals.
- Increased client engagement by actively listening and providing empathetic support during individual sessions.
- Improved client well-being by sharing personal experiences, coping strategies, and resources in a relatable manner.
- Built trusting relationships with family members of clients, offering guidance on how to best support their loved ones during the recovery process.
- Maintained accurate records of client interactions, ensuring confidentiality and adherence to agency policies.
- Promoted self-advocacy among clients by teaching them effective communication skills for expressing their needs to healthcare providers.
- Assisted clients in setting realistic goals for recovery and provided guidance on steps towards achieving them.
- Developed strong rapport with clients by maintaining open communication channels and demonstrating genuine empathy.
- Conducted regular follow-up calls to check on clients'' progress, offering additional assistance when necessary.
Design Consultant/Interior Designer
Cabinet House
02.2021 - Current
- First point of contact for clients, initial site measures, design/draw custom cabinetry, manage projects, create quotes/invoices in XERO.
Interior Designer
Interiors by Raw Design
01.2015 - 01.2023
- Guide clients through the design process, work within budgets, attend site meetings, gain repeat business through expertise.
Executive Assistant
Noosa Pengari Steiner School
04.2019 - 02.2021
- Manage correspondence of the Board, provide administrative support, ensure accurate minutes and maintain Board records.
Client Liaison Manager
qldBUILT
08.2020 - 12.2020
- Initial concept design for clients, sourcing products, preparing quotes, managing documentation, liaising with authorities.
Senior Consultant
Murphy Homes
06.2019 - 04.2020
- Initial contact for clients, create design briefs, design plans, source products, complete detailed quotations.
Senior Design Consultant
Sculptform
01.2016 - 01.2017
- Advise on design solutions, manage a database of live projects, meticulous detail management through Salesforce.
Senior Design Consultant
Glen Loddon Homes
01.1999 - 01.2015
- Prepare permits, liaise with trades and authorities, create design briefs and detailed estimates.
Education
Certificate IV - Business Management
TAFE Victoria
Bendigo, VICDiploma - Interior Design
Interior Design Institute
Sydney, NSWCertificate IV - Mental Health Peer Work - Lived Experience
TAFE Queensland
Mooloolabah, QLD12.2024
Skills
- Adaptable - to different needs, environments, experiences, and cultural backgrounds of individuals
- Creativity - think outside the box, assisting people to see things differently, promoting independence and community engagement
- Active Listener – patient and empathetic, helping people feel heard empathy and believe in promoting choice, hope, building resilience, and growing individual self-determination
- Relationship Builder - manage conflict/differing goals, assisting stakeholders to arrive at a solution through authentic and honest communication
- Team Player - collaborate with other team members and stakeholders to ensure holistic support, treating others with dignity, respect and without judgement
- Peer Advocacy
- Attention to Detail – listen, communicate, prepare and plan consistently with accuracy
- Empathy Development
Traininganddevelopment
- Cert. IV Mental Health Peer Work
- NDIS Workers Orientation Module – Quality Safety and You
- NDIS Worker Screening Card
- Working with Children Card
- Brook RED – Workshop, Own Your Narrative, lived experience work
- SafeTALK – Suicide Alertness
- QAMH – Scholarship Recipient
- Volunteer - Compeer, St Vincent de Paul Society
- Dip. of Interior Design
- Cert. IV Business Management
- Cert. IV in Interior Decoration & Design
Traits
- CREATIVE
- DEPENDABLE
- ORGANISED
- PRACTICAL
- RESPONSIBLE
- EMPATHETIC
Hobbies and Interests
- FAMILY TIME
- CHILLING
- ROAD TRIPPIN
- FUNDRAISING for CANCER RESEARCH
Timeline
Peer Support Worker
Community Focus Association
09.2022 - Current
Design Consultant/Interior Designer
Cabinet House
02.2021 - Current
Client Liaison Manager
qldBUILT
08.2020 - 12.2020
Senior Consultant
Murphy Homes
06.2019 - 04.2020
Executive Assistant
Noosa Pengari Steiner School
04.2019 - 02.2021
Senior Design Consultant
Sculptform
01.2016 - 01.2017
Interior Designer
Interiors by Raw Design
01.2015 - 01.2023
Senior Design Consultant
Glen Loddon Homes
01.1999 - 01.2015
Certificate IV - Business Management
TAFE Victoria
Diploma - Interior Design
Interior Design Institute
Certificate IV - Mental Health Peer Work - Lived Experience
TAFE Queensland
Similar Profiles
Terri PalmerTerri Palmer
Rental and Tenancy Officer at Focus Housing AssociationRental and Tenancy Officer at Focus Housing Association
Aunna DusseauAunna Dusseau
Board of Directors Member (Associate) at Community Focus Federal Credit UnionBoard of Directors Member (Associate) at Community Focus Federal Credit Union
Ethan Lyndon DavisEthan Lyndon Davis
Provided clients with foster care services, reunification services and monitoring services at Caritas Community FocusProvided clients with foster care services, reunification services and monitoring services at Caritas Community Focus