Kellie Aveyard
Yandina,QLD
Summary
Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively.
Overview
26
26
years of professional experience
Work History
Peer Support Worker
Community Focus Association
2022.09 - Current
- Provided crisis intervention support, helping clients navigate through challenging situations with appropriate resources and referrals.
- Increased client engagement by actively listening and providing empathetic support during individual sessions.
- Improved client well-being by sharing personal experiences, coping strategies, and resources in a relatable manner.
- Built trusting relationships with family members of clients, offering guidance on how to best support their loved ones during the recovery process.
- Maintained accurate records of client interactions, ensuring confidentiality and adherence to agency policies.
- Promoted self-advocacy among clients by teaching them effective communication skills for expressing their needs to healthcare providers.
- Assisted clients in setting realistic goals for recovery and provided guidance on steps towards achieving them.
- Developed strong rapport with clients by maintaining open communication channels and demonstrating genuine empathy.
- Conducted regular follow-up calls to check on clients'' progress, offering additional assistance when necessary.
Design Consultant/Interior Designer
Cabinet House
2021.02 - Current
- First point of contact for clients, initial site measures, design/draw custom cabinetry, manage projects, create quotes/invoices in XERO.
Interior Designer
Interiors by Raw Design
2015.01 - 2023.01
- Guide clients through the design process, work within budgets, attend site meetings, gain repeat business through expertise.
Executive Assistant
Noosa Pengari Steiner School
2019.04 - 2021.02
- Manage correspondence of the Board, provide administrative support, ensure accurate minutes and maintain Board records.
Client Liaison Manager
qldBUILT
2020.08 - 2020.12
- Initial concept design for clients, sourcing products, preparing quotes, managing documentation, liaising with authorities.
Senior Consultant
Murphy Homes
2019.06 - 2020.04
- Initial contact for clients, create design briefs, design plans, source products, complete detailed quotations.
Senior Design Consultant
Sculptform
2016.01 - 2017.01
- Advise on design solutions, manage a database of live projects, meticulous detail management through Salesforce.
Senior Design Consultant
Glen Loddon Homes
1999.01 - 2015.01
- Prepare permits, liaise with trades and authorities, create design briefs and detailed estimates.
Education
Certificate IV - Business Management
TAFE Victoria
Bendigo, VICDiploma - Interior Design
Interior Design Institute
Sydney, NSWCertificate IV - Mental Health Peer Work - Lived Experience
TAFE Queensland
Mooloolabah, QLD12.2024
Skills
- Adaptable - to different needs, environments, experiences, and cultural backgrounds of individuals
- Creativity - think outside the box, assisting people to see things differently, promoting independence and community engagement
- Active Listener – patient and empathetic, helping people feel heard empathy and believe in promoting choice, hope, building resilience, and growing individual self-determination
- Relationship Builder - manage conflict/differing goals, assisting stakeholders to arrive at a solution through authentic and honest communication
- Team Player - collaborate with other team members and stakeholders to ensure holistic support, treating others with dignity, respect and without judgement
- Peer Advocacy
- Attention to Detail – listen, communicate, prepare and plan consistently with accuracy
- Empathy Development
Traininganddevelopment
- Cert. IV Mental Health Peer Work
- NDIS Workers Orientation Module – Quality Safety and You
- NDIS Worker Screening Card
- Working with Children Card
- Brook RED – Workshop, Own Your Narrative, lived experience work
- SafeTALK – Suicide Alertness
- QAMH – Scholarship Recipient
- Volunteer - Compeer, St Vincent de Paul Society
- Dip. of Interior Design
- Cert. IV Business Management
- Cert. IV in Interior Decoration & Design
Traits
- CREATIVE
- DEPENDABLE
- ORGANISED
- PRACTICAL
- RESPONSIBLE
- EMPATHETIC
Hobbies and Interests
- FAMILY TIME
- CHILLING
- ROAD TRIPPIN
- FUNDRAISING for CANCER RESEARCH
Timeline
Peer Support Worker
Community Focus Association
2022.09 - Current
Design Consultant/Interior Designer
Cabinet House
2021.02 - Current
Client Liaison Manager
qldBUILT
2020.08 - 2020.12
Senior Consultant
Murphy Homes
2019.06 - 2020.04
Executive Assistant
Noosa Pengari Steiner School
2019.04 - 2021.02
Senior Design Consultant
Sculptform
2016.01 - 2017.01
Interior Designer
Interiors by Raw Design
2015.01 - 2023.01
Senior Design Consultant
Glen Loddon Homes
1999.01 - 2015.01
Certificate IV - Business Management
TAFE Victoria
Diploma - Interior Design
Interior Design Institute
Certificate IV - Mental Health Peer Work - Lived Experience
TAFE Queensland
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