Kellie Oakes
St Ives,NSW
Summary
Enthusiastic and self-motivated professional with a strong work ethic and initiative. Proven ability to learn quickly and communicate effectively, fostering strong relationships with clients and colleagues. Recognised for exceptional customer service skills and meticulous attention to detail. Adept at enhancing productivity through innovative solutions in both independent and team settings.
Overview
19
19
years of professional experience
Work History
Senior Property Stylist
The Property Stylist
Sydney, NSW
03.2025 - 06.2025
- Crafted innovative property styling strategies through strategic furniture selection and color coordination.
- Enhanced functionality and visual appeal by arranging furniture and decor elements.
- Maintained up-to-date design trends to create marketable spaces.
- Collaborated with clients and real estate professionals to align with project visions.
- Led styling process from initial consultation through installation and removal phases.
- Managed inventory for efficient storage, maintenance, and tracking of styling items.
- Coordinated efficient delivery, assembly, and placement of furniture and decor.
- Ensured properties stayed clean during staging while providing exceptional client service.
Business Manager
RESTOTEK
Sydney
01.2022 - 01.2023
- Achieved consistent positive client feedback through effective communication and relationship management.
- Implemented budgeting and forecasting processes to enhance financial stability.
- Produced engaging web videos and guides to drive marketing and new business development.
- Managed project planning for Salesforce integration to improve operational efficiency.
- Oversaw staff training, payroll, and recruitment to build a competent workforce.
- Coordinated team-building events and year-end functions to foster employee engagement.
- Handled accounts management, including bookkeeping, reconciliations, and invoicing.
- Assisted Director in identifying revenue generation opportunities to support business growth.
Business Manager
BUILDERS COACH
Sydney
01.2013 - 01.2022
- Hosted and presented on Builders Coach TV Channel to enhance industry visibility.
- Managed and delivered training workshops for builders to improve skills and knowledge.
- Oversaw project management and planning to ensure timely completion of initiatives.
- Coordinated events by sourcing celebrity guest speakers to attract attendees.
- Handled accounts management, including bookkeeping, reconciliations, and invoicing.
- Provided quotes to prospective and existing business contacts to facilitate transactions.
- Established and nurtured high-profile client relationships for long-term success.
- Liaised with clients to gather feedback and ensure satisfaction with services.
Assistant Centre Manager
WESTPOINT SHOPPING CENTRE BLACKTOWN
Blacktown, NSW
01.2008 - 01.2010
- Liaised with retailers to facilitate seamless promotional campaigns and effective account management.
- Established strong relationships with retailers to enhance collaboration.
- Ensured tenant compliance with Centre rules, lease terms, and permitted use.
- Resolved customer and retailer complaints promptly and respectfully.
- Handled difficult situations with integrity and professionalism.
- Conducted regular Centre inspections while engaging with tenants and customers.
- Proactively identified and addressed potential conflicts with customers or retailers.
- Participated in annual budgets and monthly forecasting, reporting on Centre performance and initiatives.
Centre Manager
MACQUARIE REAL ESTATE MANAGEMENT
01.2006 - 01.2008
- Ensured operational efficiency across four neighborhood shopping centers in NSW.
- Provided monthly performance reports for all centers, detailing key metrics.
- Monitored budgets and implemented re-forecasts to maintain financial accuracy.
- Managed rental arrears effectively, producing regular status reports.
- Oversaw debt recovery processes to enhance collection rates.
- Enforced lease agreements, ensuring compliance throughout operations.
- Prepared, verified, and distributed monthly rental statements to tenants.
Education
Development - Netball Development Level Coach
Netball Australia
Sydney06-2024
Advanced TV Presenters Certificate - Television Presenting
TV Pro Global
Sydney04-2016
Advanced Diploma - Shopping Centre Management and Marketing
Shopping Centre Council of Australia
Sydney09-2007
High School Diploma -
Liverpool Girls High School
Sydney09-1999
Skills
- Customer service excellence
- Communication proficiency
- Negotiation skills
- Leadership abilities
- Attention to detail
- Interpersonal communication
- Motivation strategies
- Mentoring skills
- Challenge facilitation
- Punctuality and professionalism
- Professional presentation
- Multitasking efficiency
- Creative problem-solving
- Pressure management
- Time management
- Prioritization techniques
- Team collaboration
- Resourcefulness and adaptability
- Business acumen
- Social media management
- Microsoft Office proficiency
Websites
Accomplishments
- Raising three outstanding children
- First Aid Certificate
- Trained actor and TV presenter
- Appeared in many TV commercials and blockbuster films
- State Netball League Player 1999-2009
- NSW State Representative for Netball 2006 and 2009
- U19's Netball Championship Team Coach 2007
- Coach of the Junior Netball Teams from 2020-current
- Musical Theatre 'Rising Star' Award
- U17's Boys State Representative Netball Team Coach 2024
References
On Request
Timeline
Senior Property Stylist
The Property Stylist
03.2025 - 06.2025
Business Manager
RESTOTEK
01.2022 - 01.2023
Business Manager
BUILDERS COACH
01.2013 - 01.2022
Assistant Centre Manager
WESTPOINT SHOPPING CENTRE BLACKTOWN
01.2008 - 01.2010
Centre Manager
MACQUARIE REAL ESTATE MANAGEMENT
01.2006 - 01.2008
Development - Netball Development Level Coach
Netball Australia
Advanced TV Presenters Certificate - Television Presenting
TV Pro Global
Advanced Diploma - Shopping Centre Management and Marketing
Shopping Centre Council of Australia
High School Diploma -
Liverpool Girls High School
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