Kelly Gibbons
Lakes Entrance
Summary
Dynamic bakery professional with experience at Bairnsdales Bakehouse, excelling in customer service and inventory management. Proven ability to enhance customer satisfaction through personalized recommendations and efficient point-of-sale operations. Skilled in food handling and maintaining a clean, organized workspace, contributing to a seamless baking environment.
Overview
16
16
years of professional experience
1997
1997
years of post-secondary education
Work History
Bakery Assistant
Bairnsdales bakehouse
Bairnsdale
02.2023 - 01.2026
- Restocked ingredients and supplies to support baking operations.
- Handled customer inquiries regarding products and special requests.
- Monitored inventory levels to assist in ordering supplies effectively.
- Maintained a clean and sanitary work area throughout the day.
- Packaged finished products for sale in retail outlets or for delivery services.
- Restedock shelves with freshly made products.
- Served customers at the front counter by providing product information and taking orders.
- Provided excellent customer service by addressing inquiries promptly and courteously.
- Demonstrated knowledge of proper food handling techniques when preparing ingredients.
Bakery Sales Assistant
Lakes entrance bakery
Lakes entrance
03.2010 - 06.2013
- Assisted customers with product selection and provided personalized recommendations.
- Maintained cleanliness and organization of bakery display cases and work areas.
- Processed customer transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues in a friendly manner.
Education
Heatley State High School
Townsville, QldSkills
- Food handling
- Inventory management
- Baking techniques
- Point-of-sale operation
- Customer service
Timeline
Bakery Assistant
Bairnsdales bakehouse
02.2023 - 01.2026
Bakery Sales Assistant
Lakes entrance bakery
03.2010 - 06.2013
Heatley State High School