Kelly Gregory
Summary
Experienced sales professional with a proven track record of driving sales and cultivating strong client relationships. Demonstrated expertise in identifying customer needs, delivering customized solutions, and closing deals with precision. Exceptional communication, negotiation, and problem-solving skills. Thrives in a collaborative team environment, taking a proactive approach to achieve targets. Highly motivated and eager to embrace new challenges. Known for a strong work ethic, adaptability, and exceptional interpersonal abilities. Excels in working independently and rapidly acquiring new skills.
Overview
10
10
years of professional experience
Work History
Key Account Manager
Reward Hospitality
01.2020 - Current
- To manage and grow a selection of National multi-site venues, 4- and 5-star Hotels around Australia
- Develop, import new product and initiate roll out across all venues around the country
- Achieved a 33% growth in sales for my portfolio
- Maintain a strong relationship from all key stakeholders
- Develop and implement a proactive sale strategy to increase sales and market share
- Conducted regular business reviews with key clients to assess product and service performance and identify improvement areas
- Review all sales and investigate variances and adjust sales plan to suit the environment
- Strong Microsoft Office skills, Word, Excel and Outlook as well as Apple platform
- Conducted meetings with clients to discuss their objectives, challenges, and strategies
- Negotiated contracts with customers that balanced customer requirements with business objectives
- Identified new opportunities for growth within existing accounts, as well as potential new customers
- Participated in industry events and conferences to stay informed on market trends and build network with potential key accounts.
Account Manager
Chefs Hat
01.2017 - 01.2020
- Develop 5 Star hotel business - Working on Capex projects, identifying, sourcing product
- Maintain relationship all relationship across the entire hotel
- From GM to Head housekeeper
- Communicate with stakeholders and advise lead times and stock availability
- Achieve a territory growth from 1.3mil to 3.3 mil
- Develop long term sales pipeline
- Explore new market opportunities in line with company's strategic growth plan
- Attended trade shows and conferences as a representative of the company
- Developed and maintained relationships with key accounts to ensure customer satisfaction
- Monitored competitor activities in order to stay ahead of the competition
- Generated leads through cold calling activities.
Account Manager
Bunzl
01.2015 - 01.2017
- Responsible to grow and nurture all existing accounts from all industry sectors
- Targeting home brands and focusing on growth opportunities
- Development and implement a proactive sales strategy to increase market share
- Adaptive approach to customer changing demands
- Attend industry and wholesale events to build rapport with potential customers and secure new business
- Review reports and initiate strategies for sales growth across existing markets and gain new market share
- Develop relationships with hotel sector and Airline caters
- Developed and maintained relationships with key accounts to ensure customer satisfaction
- Drafted proposals outlining services, costs, and benefits for prospective customers
- Managed multiple accounts simultaneously while meeting deadlines
- Utilized problem-solving skills when dealing with difficult customers
- Developed strategies to increase revenue from existing accounts.
Education
Trade - Hair Design
Chisholm Institute
Frankston, VIC02.1993
Skills
- Experienced with Microsoft Office Suite
- Apple platform
- Excellent relationship skills
- Highly collaborative
- Internal and External Client Interaction
- Driven and self-managed
- Establishing a business pipeline
- Revenue growth
- Customer Relationship Management
- Business Development
- Key Account Management
- Relationship selling
- Cross-Functional Collaboration
- Data-driven decision-making
- Sales Lifecycle Management
- Account Management
- Effective Multitasking
- Client relationship building
- Business development
- Key account management
- Account retention
References
Available on request.
Hobbies and Interests
- Cooking
- Wine Appreciation
- Working out
- Traveling
- Reading
- Riding my motor bike
Training
RSA Certificate
Timeline
Key Account Manager
Reward Hospitality
01.2020 - Current
Account Manager
Chefs Hat
01.2017 - 01.2020
Account Manager
Bunzl
01.2015 - 01.2017
Trade - Hair Design
Chisholm Institute
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