Kelly Moore

• Trained new staff on console operations and safety protocols thoroughly.
• Ensured compliance with safety regulations during all operational activities.
• Provided training and guidance to new operators on how to use the console.
• Processed customer transactions efficiently and accurately at a busy retail location.
• Assisted customers with inquiries and resolved issues promptly to ensure satisfaction.
• Implemented store promotions and upsold products to enhance customer engagement.
• Greeted customers and provided friendly customer service.
• Resolved customer complaints in a professional manner.
• Assisted co-workers with tasks as needed to ensure smooth operations of the store.
• Answered incoming phone calls from customers regarding product availability or store locations.
• Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
• Balanced cash drawers at the end of each shift.
• Complied with all health and safety regulations while performing job duties.
• Informed customers of in-store promotions or pricing specials.
• Refilled and rotated items on shelves to maintain well-stocked inventory.
• Assisted customers with locating merchandise within the store.
• Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
• Informed customers about product pricing and answered questions regarding products and services available in the store.
• Processed credit card, EBT and gift certificate payments in electronic computer systems.
• Ensured that all areas of the retail floor were properly stocked throughout each shift.

•worked 12 months on night shift ensuring the store was clean and ready for the morning staff arrival.

• Data entry.
• Cash & Bank Reconciliation.
• MYOB and Xero competent.

• Initiated Client contracts.
• Debt recovery.
• General retail sales.
• Reception Duties.
• Customer Service.

• Point of Sales (Weekly ticketing and printing of shelf labels)
• Daily/Weekly ordering of juice and dairy produce
• Daily code checks and markdowns of dairy stock
• Experience meatpacking for butcher
• Experience working in Service Deli section including use of meat slicer
• Knowledge of production of weekly rosters
• In addition to experience listed below for Foodland

• Working as part of a team to achieve daily goals
• Ability to work both unsupervised and in a team environment
• Supervision and motivation of team members
• Interviewing, orientation and training of new staff and trainees
• Ability to prioritise tasks and perform under pressure
• Extensive customer service skills including resolution of customer complaints
• Sound knowledge of cash-registers and Eftpos machines including completion of refunds
• Counting and balancing of safe and registers at close and open of business in addition to daily banking duties
• Confirmation of invoices of received stock
• Production of weekly rosters for all team members

• Extensive customer service skills including resolution of customer complaints
• Trusted to handle money and balance registers at close of business
• Experience in ordering and receiving of stock, stock control/rotation and invoicing
• Merchandising, advertising and sign writing of selected products
• Sound knowledge of cash-registers and Eftpos machines
• General cleaning and stocking duties
• Baking of daily bread and bakery produce