Kelly Osborne
Irymple,VIC
Summary
Dynamic professional with a proven track record in special education support and exceptional teamwork skills, demonstrated at Mildura Specialist School. Excelled in creating customized learning resources and fostering inclusive environments. Known for strong organization and effective communication, enhancing student and customer experiences across educational and retail settings.
Upbeat and adaptable, bringing understanding of educational frameworks and exceptional communication skills. Familiar with educational software and adept at assisting in curriculum development. Focused on creating supportive learning environment to foster student success.
Overview
31
31
years of professional experience
Work History
Education Support Officer
Mildura Specialist School
08.2013 - Current
- Created customized resources tailored specifically towards unique learner strengths/weaknesses while differentiating content delivery methods accordingly.
- Enhanced student support by implementing targeted intervention strategies and monitoring progress.
- Supported classroom management efforts by maintaining a positive and organized learning environment for all students.
- Participated in professional development opportunities to stay current on best practices in education support.
Coffee Shop Assistant
Pronto Cafe
02.2011 - 02.2012
- Handled cash transactions accurately, ensuring proper accounting of daily sales.
- Demonstrated dependability by consistently arriving on time and fulfilling all assigned tasks.
- Supported store operations by completing opening and closing procedures efficiently.
- Collaborated effectively with coworkers, fostering a positive working environment that led to increased productivity.
- Adhered to health and safety guidelines, maintaining a safe environment for both employees and customers.
- Provided excellent communication skills while taking customer orders or handling inquiries.
Grocery Store Manager
Fishers IGA
04.1994 - 05.2009
- Improved customer satisfaction levels by maintaining a well-stocked and organized store environment while addressing concerns promptly.
- Promoted an inclusive work environment by fostering teamwork among employees from diverse backgrounds and skill sets.
- Developed a strong rapport with customers by responding promptly to inquiries, addressing concerns effectively, and ensuring their shopping experience was enjoyable.
Education
Irymple Secondary College
Irymple12-1995
Skills
- Special education support
- Reliability and punctuality
- Store operations
- Strong organization
- Parent-teacher collaboration
- Strong work ethic
- Special education programs
- Problem solving
- Classroom management
- Educational technology
Timeline
Education Support Officer
Mildura Specialist School
08.2013 - Current
Coffee Shop Assistant
Pronto Cafe
02.2011 - 02.2012
Grocery Store Manager
Fishers IGA
04.1994 - 05.2009
Irymple Secondary College
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