Kelsey Porter
Woodside,SA
Summary
Analytical policy and project professional familiar with providing strategic advice and delivering high quality contract management. Excellent writing, presentation and communication skills. Able to effectively apply creative and analytical approach to operations for continuous improvement. Skilled at identifying or anticipating problems and providing solutions and successful at building and maintaining strong relationships with stakeholders.
Overview
5
5
years of professional experience
Work History
Policy Officer
SA Housing Authority
10.2023 - Current
- Researched existing policies and procedures to gain firm understanding of current conditions.
- Facilitated communication and relationship development between different stakeholders.
- Managed implementation of policy and program initiatives.
- Proposed policies, developed roadmaps and reported on costs and benefits.
- Drafted and presented reports outlining policy actions.
- Modeled data and presented findings to leadership and opinion groups.
- Identified, evaluated and developed solutions to remove roadblocks to change.
- Offered strategic recommendations for updates to institutional programs and policies, factoring in current political climate and trends.
Project Officer
SA Housing Authority
05.2023 - 10.2023
- Developed and deepened relationships with key stakeholders.
- Partnered with project team members to identify and quickly address problems.
- Kept senior management well-informed by preparing and presenting project status reports.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Analyzed project data to identify trends and areas for improvement.
- Monitored project progress, identified risks and took corrective action as needed.
Parental Leave
SA Housing Authority
07.2022 - 05.2023
Project Officer
SA Housing Authority
01.2022 - 07.2022
- Developed and deepened relationships with key stakeholders.
- Partnered with project team members to identify and quickly address problems.
- Kept senior management well-informed by preparing and presenting project status reports.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Gathered and organized supporting materials for meetings and project updates.
- Updated customers and senior leaders on progress and roadblocks.
- Analyzed project performance data to identify areas of improvement.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Contract and Performance Officer
SA Housing Authority
08.2020 - 01.2022
- Contribution to the design, management and evaluation of Specialist Homelessness Programs.
- Undertook effective and efficient contract management.
- Identified complex and emerging service gaps and worked in partnership with stakeholders to develop strategies to achieve effective client outcomes.
- Provide high quality strategic advice to government and non-government stakeholders.
- Develop and maintain strong working relationships with stakeholders.
- Contribute to the facilitation of a sector wide reform.
Policy Officer
SA Housing Authority
08.2019 - 08.2020
- Developed and maintained strong relationships with colleagues and staff across SAHA to deliver effective policies and processes.
- Undertake high level research.
- Identified barriers within operational processes and provided quality advice for solutions.
- Managed and reviewed documents in a time-efficient manner.
- Supported the development and implementation of a new information technology system.
Tenancy Practitioner
SA Housing Authority
02.2019 - 08.2020
- Developed and maintained strong relationships with external stakeholders to maintain tenancy.
- Delivered effective case planning and case coordination in conjunction with other agencies.
- Provided advocacy for clients.
- Connected and referred clients to appropriate support services and agencies that catered to their cultural background.
Education
Graduate Certificate - Public Policy And Management
Flinders University
Bedford Park, SA11.2020
Bachelor of Psychological Science - Psychological Science
Flinders University
Bedford Park, SA02.2019
Skills
- Improvement strategies
- Presentation abilities
- Contract management
- Program evaluation
- Policy and project design, implementation and monitoring
- Critical thinking
- Working autonomously
- Managing competing demands
- Delivering high quality work within firm timeframes
Timeline
Policy Officer
SA Housing Authority
10.2023 - Current
Project Officer
SA Housing Authority
05.2023 - 10.2023
Parental Leave
SA Housing Authority
07.2022 - 05.2023
Project Officer
SA Housing Authority
01.2022 - 07.2022
Contract and Performance Officer
SA Housing Authority
08.2020 - 01.2022
Policy Officer
SA Housing Authority
08.2019 - 08.2020
Tenancy Practitioner
SA Housing Authority
02.2019 - 08.2020
Graduate Certificate - Public Policy And Management
Flinders University
Bachelor of Psychological Science - Psychological Science
Flinders University
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