Kelsey Van Middelkoop
Wonga Park,VIC
Summary
I am a hardworking and passionate job seeker with strong organisational skills eager to secure entry-level position with room to grow. I am ready to help and motivate a team to achieve the company goals. I am organised and dependable and successful at managing multiple priorities with a positive attitude and always willing to lend a helping hand.
Overview
7
7
years of professional experience
Work History
Trade Desk Team Member
Bunnings Warehouse
09.2020 - 12.2023
- Generating quotes and finalising orders, taking payment, and organising deliveries
- Liaising over email and phone to ensure orders are submitted in short times. - Administrative duties involving filing delivery paperwork for auditing purposes whilst adhering to customer privacy policy securing personal information, demonstrating compliance. - Cooperated with suppliers and vendors to fulfill high price point orders while resolving any issues to ensure customer satisfaction. - Assisting with open and closing procedures, operating point of sale registers and customer order system software, processing electronic transfers of stock. - Collaborated with team members to complete tasks as well as distributing tasks as a senior team member.
Service Team Member
Coles Donvale
08.2020 - 11.2020
- Seamlessly transacted customers providing them with a positive shopping experience. - Frequently demonstrated ability to adapt to altering priorities within a dynamic retail environment. - Manage disputes and conflict resolution, addressing customer concerns and issues promptly.
Cleaner
Alpass and Associates
04.2020 - 09.2020
- Provided a professional and hygienic working environment through operating and utilizing various tools and cleaning equipment. - Paid thorough attention to detail in all cleaning activities, addressing specific areas that require more care and ensuring a pristine overall appearance of the offices.
Front of House Team Member
Amigo's Charcoal Chicken
10.2016 - 06.2020
- Cultivated stamina and resilience through consistently completing extended shifts. - Delivered outstanding customer service characterised by attentiveness and effective communication, resulting in positive relationships with customers. - Contributed to a cohesive and productive environment by strongly working with colleagues to uphold and promote safe and efficient operational practices.
Front of House Team Member
The Groove Train
12.2019 - 03.2020
- Provided a friendly and attentive approach to deliver exceptional customer service and ensure accuracy of orders taken to make for a positive dining experience. - Enhanced my ability to work strongly within a team to provide timely service. - Utilized provided software to accurately process orders. - Upheld composure in the high-pressure environment of peak hours. - Maintained and influenced adequate hygiene practises through various cleaning tasks.
Education
Cert IV Real Estate Practise -
Entry Education
Bachelor of Nursing -
Australian Catholic University
06.2023
Non-Emergency Patient Transport -
Victoria University
01.2020
Victorian Certificate of Education -
Warrandyte High School
01.2019
Skills
- Effective communication
- Strong collaborative and teamwork skills
- Digital literacy, computer skills
- Adaptability and resilience
- Punctuality and time management
- Strong work ethic
- Interpersonal skills
- Decision making and problem-solving skills
Accomplishments
I Graduated High School in 2019 with excellence merits in English, Biology, Physical Education, and Health and Human Development
References
Kyle Docherty, Builders Coordinator, Bunnings Warehouse, 0406 261 887
Timeline
Trade Desk Team Member
Bunnings Warehouse
09.2020 - 12.2023
Service Team Member
Coles Donvale
08.2020 - 11.2020
Cleaner
Alpass and Associates
04.2020 - 09.2020
Front of House Team Member
The Groove Train
12.2019 - 03.2020
Front of House Team Member
Amigo's Charcoal Chicken
10.2016 - 06.2020
Cert IV Real Estate Practise -
Entry Education
Bachelor of Nursing -
Australian Catholic University
Non-Emergency Patient Transport -
Victoria University
Victorian Certificate of Education -
Warrandyte High School
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