Kelsey Weng
Sydney,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. My service quality is recognised by customers and I am careful in data processing. I learn quickly and actively cooperate with team members. I hope to join a leading organisation where I can use my professional accounting knowledge and skills to contribute to the development of the organisation.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
Gong Cha
Wollongong, NSW
04.2024 - 07.2024
- Greets customers and assists them with their orders, ensuring they have a positive and welcoming experience.
- Prepare bubble tea ingredients such as pearls, jellies and other toppings in accordance with health and safety regulations.
- Maintains cleanliness of dining area including tables, chairs and floors to ensure a comfortable environment for customers.
- Manage online orders through the Uber platform, ensuring all items are prepared and packaged correctly.
- Handled delivery orders and coordinated with drivers to ensure timely and accurate deliveries.
Commercial Representative
Rockstar Electronics Limited
Shenzhen, China
01.2022 - 01.2024
- Identified potential opportunities for developing new markets or expanding existing ones.
- Developed relationships with key stakeholders including suppliers, distributors, contractors.
- Maintained accurate records of all sales activities including quotes, orders and invoices.
- Answer calls, reply to emails, and communicate with customers face to face.
- Successfully found a new customer in the medical field through Linkedin. The company was founded in the 1980s and brings in $500,000 in profit per month.
Education
M.D. - Master of Professional Accounting
University of Wollongong
Wollongong, NSW08-2025
Skills
- Customer Service
- Organisational and attention to detail
- English Fluency
- MS Office
- Problem-solving abilities
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Professional
Certification
- Provisional Driver Licence
- RSA Certification
- Xero Payroll
- Xero Advisor
Timeline
Customer Service Assistant
Gong Cha
04.2024 - 07.2024
Commercial Representative
Rockstar Electronics Limited
01.2022 - 01.2024
M.D. - Master of Professional Accounting
University of Wollongong
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