Kendall Payne
Gosford,NSW
Summary
Experienced with various beauty therapy techniques and treatments. Utilizes client consultation skills to create personalized treatment plans. Strong understanding of skincare products and their applications.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Beauty Therapist
Endota Spa
Terrigal, NSW
08.2021 - Current
- Greeting of clients,talking about concerns and expectations
- Body treatments
- Body massages
- Waxing treatments
- Tanning treatments
- Preparing rooms for treatments,cleaning and shutting down rooms
- Manicure and pedicures
- Facial treatments
Beauty Therapist
Vie Spa
Magenta Shores, NSW
08.2019 - 09.2021
- Company Overview: Working within a 5star day spa within the resort, working to a high standard with all treatments.
- Derma pen needling
- LED lighting
- Massage(hot stone, relax, muscular, pregnancy)
- Body scrubs
- Facials
- Waxing
- Tanning
- Tinting
- Scalp/head treatments
- Manicures and pedicures
- Listening to clients and addressing their concerns and recommending what is best suited to them.
- Making everybody feel special and comfortable.
- Cleaning and setting of rooms and products needed for treatments.
- Working within a 5star day spa within the resort, working to a high standard with all treatments.
- Delivered personalized skincare treatments, enhancing client satisfaction and loyalty.
Barista/Customer Service
Monkey Mania
Gosford, NSW
12.2018 - 07.2019
- Taking customer orders
- Coffee making
- Cleaning of cafe and kitchen
- Short order cook
- Till and eftpos
Barista/Customer Service
Busy Barista
Erina Fair, NSW
03.2018 - 05.2018
- Serving of customers
- Cash and eftpos handling
- Making coffees, and cold beverages.
- Cleaning and serving food.
Barista
Bakehouse Cafe
Lisarow, NSW
03.2016 - 04.2018
- Open and closing of store
- Cash handling, and daily settlements
- Daily banking
- Customer service
- Coffee making skills
- Working alone and in a team
- Working in multiple stores
- Assist in training of new staff
- Sandwich making
- Food prep
- Stocking of store and its products.
Bar Staff/Waitress
Eden Catering
Hunter Valley, NSW
03.2015 - 11.2017
- Travelling to the hunter valley and central coast venues working as bar staff at weddings and private birthday functions
- Setting up and packing up of bar
- Serving and making of drinks alcohol and non-alcohol.
Waitress/ Cocktail Bar
Made Brus Mexican Restaurant
Woy Woy, NSW
01.2015 - 05.2016
- Serving customers
- Taking orders
- Making cocktails
- Cleaning of bar and restaurant
- Cash handling
- Eftpos machine
- Helping with prep of food in kitchen as well as cleaning of dishes and kitchen.
Refurb and refit contractors
APS
Sydney, NSW
09.2013 - 03.2014
- Company Overview: Refurb and refit contractors
- Refurbishment of the isles and products within the coles stores
- Restocking and rebuilding of shelving units.
- Refurb and refit contractors
- Staying back even when others wouldn't to get that night's work completed before the stores would open for business the next morning.
- Working on own and teams of people, working to a planogram, working to a timeline, setting and cleaning of products and tools used for the night's work.
Sales/Receptionist
Curtain Factory Chatswood
Chatswood, NSW
05.2012 - 11.2012
- Opening and closing of store only employee with keys
- Receive, direct and relay telephone messages and fax messages.
- Pick up and deliver the mail.
- Maintain the general filing system and file all correspondence.
- Assist in the planning and preparation of meetings, conferences and conference telephone calls.
- Respond to public inquiries.
- Develop and maintain a current and accurate filing system.
- Monitor the use of supplies and equipment.
- Booking of in home quotes for clients.
- Helping other employees out in the factory with their workloads.
- Working with customers in showroom.
Cleaner
Clean Fit Australia
Central Coast, NSW
05.2010 - 06.2011
- Company Overview: Commercial Cleaning
- Cleaning of offices within a company
- Vacuuming, mopping, rubbish removal
- Setting alarm of building when finished and leaving.
- Commercial Cleaning
Telemarketer
Scribal
10.2010 - 11.2010
- Company Overview: Telemarketing
- Calling old and new customers about the products and also cold calling bringing in new customers, and giving them information about all the products we sell that could benefit their company.
- Telemarketing
Customer Attendant
Kentucky Fried Chicken
06.2000 - 07.2007
- Working well with other people no matter who they are.
- Serving on front counter and drive through
- Preparing of orders and packing orders
- Cash handling
- Cleaning and maintenance inside store
- Good time management skills.
Customer server
Kentucky Fried Chicken
Sydney
11.2004 - 06.2005
- Serving of customers
- Preparing of food
- Cleaning store
- Cash handling
- Packing food to order.
Education
Diploma beauty therapy - body massage, reflexology, body wraps, Indian head massage, hot stone massage, aromatherapy massage, facials
06.2019
Certificate III Beauty therapy - waxing(body and facial), tinting, manicures and pedicures, makeup application, tanning, eye lash extensions
12.2018
Certificate III in Retail Operations - Hospitality
Bakehouse Cafe
Central Coast, NSW09.2016
High School Certificate -
Woy Woy High School
Woy Woy, NSW11.2000
Skills
- Customer Service
- Cleaning Experience
- Sales and upselling
- Advanced facial treatments
- Expert massage techniques
- Client consultation
- Sanitation and hygiene
- Customer service
- Relationship building
- Customer consultation
- Clear communication
- Flexibility and adaptability
- Client relationship building
- Organization and multitasking
- Team collaboration
- Customer needs assessment
- Customer engagement
- Friendly and outgoing
- Time management
- Attention to detail
- Verbal and written communication
- Cash handling
- Beauty routine advice
Certification
- RSA, 03/01/15, 03/31/20, Responsible service of alcohol
- Drivers Licence, 01/01/10, Present
- Certificate III in Retail Operations, 03/01/16, Present, On the job training whilst employed at Bakehouse Café, as well as completing modules in the qualification
- Certificate III Beauty Therapy, 06/01/18, 12/31/18, Waxing (body and facial), Tinting, Manicures and pedicures, Makeup application, Tanning, Eyelash extensions
- Diploma Beauty Therapy, 02/01/19, 06/30/19, Body massage, Reflexology, Body wraps, Indian head massage, Hot stone massage, Aromatherapy massage, Facials
Additional Information
Also trained in derma pen needling and LED lighting on its own or incorporated into a facial., Just started study to refresh and advance my skills in brows and lashes.
Timeline
Beauty Therapist
Endota Spa
08.2021 - Current
Beauty Therapist
Vie Spa
08.2019 - 09.2021
Barista/Customer Service
Monkey Mania
12.2018 - 07.2019
Barista/Customer Service
Busy Barista
03.2018 - 05.2018
Barista
Bakehouse Cafe
03.2016 - 04.2018
Bar Staff/Waitress
Eden Catering
03.2015 - 11.2017
Waitress/ Cocktail Bar
Made Brus Mexican Restaurant
01.2015 - 05.2016
Refurb and refit contractors
APS
09.2013 - 03.2014
Sales/Receptionist
Curtain Factory Chatswood
05.2012 - 11.2012
Telemarketer
Scribal
10.2010 - 11.2010
Cleaner
Clean Fit Australia
05.2010 - 06.2011
Customer server
Kentucky Fried Chicken
11.2004 - 06.2005
Customer Attendant
Kentucky Fried Chicken
06.2000 - 07.2007
Diploma beauty therapy - body massage, reflexology, body wraps, Indian head massage, hot stone massage, aromatherapy massage, facials
Certificate III Beauty therapy - waxing(body and facial), tinting, manicures and pedicures, makeup application, tanning, eye lash extensions
High School Certificate -
Woy Woy High School
Certificate III in Retail Operations - Hospitality
Bakehouse Cafe