Kenneale Simpson-Lewis
Perth,WA
Summary
A well-balanced young woman who is energy driven and passionate, I accept challenges with a positive can-do attitude. I am confident working in environments that require punctuality, flexibility, able to prioritise, along with independence and skills to complete tasks unsupervised. I pride myself on having a wide range of skills and experience dealing with a variety of people, at many levels, I value the knowledge gained from those encounters and am committed to making positive changes.
Overview
4
4
years of professional experience
Work History
Family Support Worker
Ebenezer Aboriginal Cooperation
2023.04 - Current
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Strengthened families'' resilience through crisis intervention, counselling, and referral services.
- Promoted healthy communication within families by mediating conflicts and facilitating open discussions.
- Provided ongoing guidance to at-risk youth, helping them develop essential life skills and coping strategies.
- Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
- Implemented evidence-based interventions designed to reduce risk factors associated with child abuse or neglect.
- Empowered parents to create nurturing home environments by sharing best practices in positive discipline techniques.
- Assisted families in navigating complex social service systems, advocating for their rights and accessing essential services.
- Conducted thorough assessments of family dynamics and needs, developing detailed case plans to address challenges effectively.
- Collaborated with multidisciplinary teams to ensure the provision of holistic care for families in need.
Registered Carer
Private Resident
2022.09 - 2024.03
Due to a terminal illness, I provide care for a family member who needs help with their day-to-day living, transport to and from ongoing medial treatments sessions and appointments; make arrangements to encourage and empower them to promote their emotional and social wellbeing along with putting in place measures to boost physical health
Customer Service Officer
Central Australian Aboriginal Congress
2022.08 - 2022.10
Within this position I:
- Assist in doing referrals for clients
- Help and greet large volume's of clients with positive attitudes and attend to their needs
- Defused situations when clients become abusive
- Scan and print documents
- Answer the phone to book clients transport, appointments and other colleagues meetings
- Send out reminder emails to staff regarding important meetings
- Book staff and meeting rooms
- Book cars for staff members
- Used Northern Territory Health System called Communicare
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Tutor, Special Needs Students
Prime Intervention
2021.06 - 2021.07
Being a tutor helped kids who had difficulty understanding mainstream learning. Prime Intervention worked on in-depth learning area's that youth needed assistance.
- Planned lessons for the allotted time to strengthen weak subjects and build skills
- Provided one-on-one and small group instruction to over 2 students falling behind in numerical skills
Cafe Worker
Pump Cafe
2020.03 - 2021.04
This job allowed me to pick the following skills;
- Working well under pressure
- Time management
- Effective teamwork
- Communication skills
Education
Certificate IV Mental Health Peer Work - Mental Health
Marr Mooditj
Perth07.2023
High School Diploma -
Holy Cross College
Ellenbrook, WA09.2020
Skills
- Commendable Problem Solving - Solution Focused
- Resilience
- Motivated
- Proactive in taking opportunities such as study/training
- Sense of Humour
- Admirable Social skills - Build positive relationships
- Communication skills both written and verbal
- Sound understanding of current trends and issues impacting on communities
- Value the importance of family and friends
References
Kathleen Farmer (Support Worker)
Northam
0467 334 627
Kate Argentino (Senior Clinical Psychologist)
Central Australian Aboriginal Congress
Social and Emotional Wellbeing Clinic
8951 4400
Kirsty Hampton (Coordinator)
Employee Referee
0427 191 437
Interests
- Swimming
- Basketball / Netball
- Roller skating
- Spending quality with family
- BBQ and fun at the beach
Additional Information
1. Highly developed communication and relationship building skills including the ability to negotiate, manage conflict, establish trust, network and gain co-operation with internal and external stakeholders.
Have demonstrated in previous roles my ability to build rapport, establish reciprocated working relationships and utilising communication skills, deescalate situations as required to achieve positive outcomes.
2. Significant experience in working effectively in culturally appropriate ways with Aboriginal people and people from culturally diverse backgrounds and a demonstrated understanding of past and current issues affecting these communities.
Both personally and professionally, I have always behaved in a manner that respects and values our cultural, Elders and the diversity within the various groups. I have gained considerable insight into the many issues impacting on our people including Elder abuse, homelessness, substance misuse and violent relationships.
3. Service delivery experience in a human service, justice, child protection or mental health setting and an understanding of the issues around working collaboratively with agencies to build and develop interagency networks.
Partnerships based on trust, honesty, and acknowledgement of the strengths that each person brings into a collaborative association has been vital in my working role; I have a sound understanding of social justice, importance of strengthening families, mental and spiritual wellbeing, and the significance of ensuring the safety of the most vulnerable, such as children.
4. Demonstrated capability in case coordination or management, planning, developing and implementing consultation processes and process improvement and capturing relevant evaluation data.
Whilst working in Target 120 through my current job gathering of essential data, records management, along with case planning, implementation and review are central parts of my role and maintaining up-to-date documentation in accordance with best practice is essential.
5. Commitment to the principles of social justice
Over working I have always been strongly committed to the principles and integrity of social justice. I promote social justice with a passion to encourage, empower and advocate for / on behalf of all Aboriginal and non-Aboriginal people in our communities.
Compliance Documents
- Current Drivers ~ A Class - Valid to September to 2024
- Working with Children’s Check ~ In the process of renewing WWC.
- National Police Clearance ~ Willing to obtain a recent clearance.
Timeline
Family Support Worker
Ebenezer Aboriginal Cooperation
2023.04 - Current
Registered Carer
Private Resident
2022.09 - 2024.03
Customer Service Officer
Central Australian Aboriginal Congress
2022.08 - 2022.10
Tutor, Special Needs Students
Prime Intervention
2021.06 - 2021.07
Cafe Worker
Pump Cafe
2020.03 - 2021.04
Certificate IV Mental Health Peer Work - Mental Health
Marr Mooditj
High School Diploma -
Holy Cross College
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