Summary
Overview
Work History
Education
Skills
Volunteer work
Timeline
Generic

Kennedy Walker

Palmyra,WA

Summary

Over 10 years work experience in administration, travel and shutdown mobilisation. Currently working and studying full time, completing my undergrad in psychological and behavioural science. Capable and hard working team member with extensive administrative and customer service experience. Exceptional organisational skills and adaptability in fast paced working environments, and a curiosity to continue learning and furthering my skills.

Overview

9
9
years of professional experience

Work History

Shutdown Coordinator

Rio Tinto Iron Ore
07.2018 - Current
  • Planning and execution of shutdown mobilisation
  • Developing and maintaining relationships with external vendors and suppliers
  • Promptly respond to high volume of emails from shared inbox
  • Organisation and prioritisation of urgent tasks
  • Daily use of systems such as Excel, Power BI, SAP, InFlight, CMS database
  • Process improvement and document control
  • Staff training and process implementation
  • Maintained compliance with industry standards and regulations throughout all phases of the shutdown process.

Senior Travel Consultant

Flight Centre Travel Group
08.2015 - 07.2018
  • Booked reservations for travel, hotels, rental cars and special events such as tours and excursions
  • Increased client satisfaction by providing personalized travel recommendations and itinerary planning
  • Handled sensitive personal data with discretion
  • Overseeing end of month reporting and administration
  • Delivered exceptional service through prompt responses to customer inquiries via phone, email, or chat platforms.

Education

Bachelor of Arts - Psychological And Behavioural Science

University of Western Australia
Perth, WA
10.2025

Skills

  • Customer Relations
  • Administrative Support
  • Documentation and control
  • File Maintenance
  • Schedule Management
  • Account Reconciliation
  • MS Office
  • Work Planning and Prioritization
  • Team Collaboration
  • Data Confidentiality
  • Multi-Line Phone Systems

Volunteer work

  • Volunteering with St Barts, Perth
  • Wildlife conservation project with GVI, Costa Rica
  • Dog's refuge home, Shenton Park

Timeline

Shutdown Coordinator

Rio Tinto Iron Ore
07.2018 - Current

Senior Travel Consultant

Flight Centre Travel Group
08.2015 - 07.2018

Bachelor of Arts - Psychological And Behavioural Science

University of Western Australia

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Kennedy Walker