Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenton Nguyen

Alexandria

Summary


Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Overview

3
3
years of professional experience

Work History

All Round General Laborer

Common Coffee
07.2024 - 12.2024
  • Collaborated with other skilled laborers on complex tasks, resulting in efficient problem-solving and timely project progression.
  • Increased productivity by effectively operating various power tools and heavy machinery for diverse tasks.
  • Contributed to overall site cleanliness, maintaining an organized workspace that minimized hazards and facilitated efficient operations.
  • Maintained accurate inventory records by conducting regular stock checks and reporting discrepancies to management for prompt resolution.

Business Owner

My Self and an Association
12.2022 - 06.2023
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.

Front of House Employee

SHIN Korean Restaurants
05.2022 - 09.2022
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

Bachelor of Science - Business Analytics

Macquarie University
Sydney, NSW
03-2027

High School Diploma -

International School Ho Chi Minh City American Academy
Ho Chi Minh City
06-2023

Skills

  • Customer service

  • Active listening

  • Critical thinking

  • Problem resolution

  • Complaint resolution

  • Customer satisfaction measurement

  • Follow-up skills

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual
Chinese
Limited Working

Timeline

All Round General Laborer

Common Coffee
07.2024 - 12.2024

Business Owner

My Self and an Association
12.2022 - 06.2023

Front of House Employee

SHIN Korean Restaurants
05.2022 - 09.2022

Bachelor of Science - Business Analytics

Macquarie University

High School Diploma -

International School Ho Chi Minh City American Academy

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Kenton Nguyen