Kerri-anne Beard
Coralville,NSW
Summary
Accomplished Assistant Manager at Harrington Bakehouse and Cafe, adept in staff supervision and customer service, enhanced store operations by fostering team leadership and improving service quality. Demonstrated expertise in money handling and decision-making, leading to significant workflow enhancements. Proven ability to develop strong relationships and ensure compliance with health and safety regulations.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Harrington Bakehouse and Cafe
07.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Home Support Worker
Self Employed Services
01.2021 - 03.2022
- Developed trusting relationships with clients, establishing rapport and open communication.
- Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
- Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
School Learning Support Officer
Department Of Education
05.2012 - 07.2017
- Actively participated in departmental initiatives aimed at continuous improvement within the support function environment.
- Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Education
High School Diploma -
Chatham High School
Taree, NSWSkills
- Customer service
- Team leadership
- Decision-making
- Staff supervision
- Time management
- Customer relations
- Task delegation
- Money handling
Timeline
Home Support Worker
Self Employed Services
01.2021 - 03.2022
Assistant Manager
Harrington Bakehouse and Cafe
07.2017 - Current
School Learning Support Officer
Department Of Education
05.2012 - 07.2017
High School Diploma -
Chatham High School
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