KERRI DONEGAN
South Carnarvon,WA
Summary
Dynamic Canteen Manager with a proven track record at Saint Mary's College, excelling in menu planning and inventory management. Enhanced customer satisfaction through innovative promotions and effective team leadership, fostering a collaborative environment. Committed to maintaining high health standards while reducing waste, ensuring a safe and enjoyable dining experience.
Overview
14
14
years of professional experience
Work History
Canteen Manager
Saint Mary's College
Carnarvon, WA
04.2022 - 03.2026
- Managed daily operations of cafeteria, ensuring efficient service and food quality.
- Supervised staff scheduling and training to optimize team performance and service delivery.
- Developed menus in collaboration with nutritionists, balancing variety and dietary needs.
- Implemented inventory control procedures, reducing food waste and maintaining cost efficiency.
- Coordinated with suppliers to procure quality ingredients while negotiating favorable terms.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Maintained detailed records of sales, inventory, and employee performance, using data to make informed decisions about future operations.
- Developed creative menus to accommodate diverse dietary needs and preferences of customers.
- Increased customer loyalty by consistently providing high-quality food and exceptional service.
- Conducted regular staff meetings to gather feedback and discuss ways to improve operations and customer service.
- Implemented cost-control measures to stay within budget while still offering wide variety of meal options.
- Boosted revenue by introducing themed meal days and special promotions that attracted more customers.
- Ensured compliance with health and safety regulations, maintaining clean and safe dining environment for both customers and staff.
- Streamlined cafeteria operations and increased efficiency with introduction of digital menu boards and self-service kiosks.
- Fostered team-oriented atmosphere, leading to improved service and more enjoyable dining experience for customers.
- Implemented innovative ideas for special events or promotions that increased community engagement within the cafeteria.
- Resolved customer complaints promptly, maintaining strong relationships with patrons for repeat business.
- Implemented catalog system for students' meal cards to expedite lunch lines, decreasing overall wait times.
- Monitored health and safety regulations compliance, ensuring a safe dining environment for students.
Kingsford Bakery
All Rounder
Carnarvon, WA
06.2016 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Manager
Ezyway Rangeway
Geraldton, WA
08.2012 - 05.2016
- Led operational strategies to enhance efficiency and productivity across multiple teams.
- Implemented process improvements that streamlined daily operations and reduced turnaround times.
- Mentored staff on best practices, fostering a culture of continuous improvement and accountability.
- Coordinated cross-departmental communication to ensure alignment on project goals and deadlines.
- Developed training programs for new hires, ensuring comprehensive onboarding and skill development.
- Managed inventory levels effectively, reducing waste while maintaining product availability.
- Facilitated regular team meetings to assess progress, address challenges, and celebrate achievements.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
No Degree -
Carnarvon High School
Carnarvon, WASkills
Food preparation
Health and safety procedures
Food handling
Sanitation standards
Food presentation
Safety and health precautions
Kitchen equipment operation
Meal planning
Health regulations
Inventory management
Employee scheduling
OSHA regulations
Waste reduction
Portion control
Nutrition
Allergy awareness
Menu planning
Staff supervision and assistance
Service safe
Inventory oversight and maintenance
Food and supplies ordering
Menu pricing
Teamwork
Customer service
Problem-solving
Time management
Reliable and responsible
Attention to detail
Multitasking
Excellent communication
Critical thinking
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Money handling
Decision-making
Calm and pleasant demeanor
Timeline
Canteen Manager
Saint Mary's College
04.2022 - 03.2026
Kingsford Bakery
All Rounder
06.2016 - 10.2021
Manager
Ezyway Rangeway
08.2012 - 05.2016
No Degree -
Carnarvon High School