MARCELLA HALIM
Campsie,NSW
Summary
Dynamic Canteen Manager with a proven track record at the Department of Education, excelling in menu planning and budget management. Skilled in food safety compliance and team leadership, I implemented cost-saving measures that enhanced operational efficiency while promoting healthy eating initiatives, significantly reducing food waste and elevating customer satisfaction.
Food service professional skilled in overseeing cafeteria operations and driving team performance. Known for maintaining high standards and adapting to changing demands. Expertise in food preparation, inventory management, and ensuring compliance with health regulations.
Overview
16
16
years of professional experience
Work History
Canteen Manager
Department Of Education
Campsie, NSW
04.2022 - Current
- Supervised daily cafeteria operations, ensuring compliance with health and safety regulations.
- Managed inventory and procurement processes to maintain optimal stock levels.
- Trained and mentored staff on food preparation techniques and customer service standards.
- Developed menus that met nutritional guidelines while incorporating student preferences.
- Implemented cost-saving measures that enhanced budget management without compromising quality.
- Collaborated with educational staff to promote healthy eating initiatives among students.
- Conducted regular quality assessments of food products and services to ensure consistency and excellence.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Managed budgets, analyzing financial data to make informed decisions on purchasing and menu pricing.
- Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
- Created training materials for new hires to ensure consistent knowledge of policies and procedures across the team.
- Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing instances of theft or fraud.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
- Enhanced customer satisfaction by implementing high-quality food and service standards.
- Developed creative menus to accommodate diverse dietary needs and preferences of customers.
- Coordinated with school administrators to incorporate nutritional guidelines into menu planning, promoting healthier eating habits among students.
Food Server Assistant
Health Share
Campsie, NSW
11.2011 - 04.2022
- Supported dining operations by efficiently managing table settings and ensuring cleanliness.
- Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
- Collaborated with kitchen staff to synchronize orders and maintain service flow.
- Trained new staff on menu details, service standards, and safety protocols.
- Mentored junior team members on best practices for customer interactions and teamwork.
- Handled special dietary requirements gracefully, ensuring satisfied guests with specific needs.
- Implemented proper food handling procedures consistently, ensuring compliance with local health codes and industry standards.
- Arranged tables and chairs for special occasions and events.
Food Service Assistant
Health Share
Bankstown, NSW
01.2010 - 11.2011
- Assisted in food preparation and service, ensuring high standards of quality and hygiene.
- Collaborated with kitchen staff to maintain efficient workflow and timely meal delivery.
- Supported inventory management by tracking supplies and minimizing waste within operations.
- Trained new staff on food safety protocols and operational procedures, enhancing team performance.
- Assisted in maintaining a clean and sanitary dining environment for the comfort of patrons.
- Contributed to team success by proactively assisting coworkers during peak hours or covering shifts when needed.
- Received deliveries from suppliers, verifying order accuracy and quality before stocking shelves or refrigeration units accordingly.
Education
Certificate IV - Design
TAFE
Enmore, NSW09-2008
High School Diploma -
St Maroun College
Dulwich Hill, NSW12-2007
Skills
- Food preparation
- Health and safety procedures
- Food handling
- Sanitation standards
- Meal planning
- Food presentation
- Safety and health precautions
- Allergy awareness
- Nutrition
- Waste reduction
- Menu pricing
- Food and supplies ordering
- Budgetary governance
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Team leadership
- Safe food handling
- Cash handling
- Calm and pleasant demeanor
- Health and safety regulations
- Conflict resolution
- Recruitment and hiring
- Kitchen equipment operation and maintenance
- Food safety compliance
Languages
Indonesian
Native or Bilingual
Timeline
Canteen Manager
Department Of Education
04.2022 - Current
Food Server Assistant
Health Share
11.2011 - 04.2022
Food Service Assistant
Health Share
01.2010 - 11.2011
Certificate IV - Design
TAFE
High School Diploma -
St Maroun College