Kerri-lee Wilson
South Kalgoorlie,WA
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
22
22
years of professional experience
Work History
Cashier Assistant and Cook
sharktails fish and chips
Boulder, WA
06.2023 - Current
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Answered phone calls to assist customers with questions and orders.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
Team Trainer Cleaning
pickwick
Kalgoorlie, WA
11.2024 - 02.2025
- Facilitated conflict resolution exercises to promote a positive work environment.
- Collaborated with management to identify areas of improvement in organizational processes.
Area Supervisor and Cleaner
pickwick
Kalgoorlie, WA
10.2023 - 09.2024
- Maintained records of team member productivity, attendance, and other metrics related to job performance.
- Fostered positive relationships with customers to enhance satisfaction and loyalty.
- Managed team performance through regular evaluations, feedback, and goal-setting.
Cashier
chevron
Kalgoorlie, WA
08.2022 - 02.2023
- Processed returned merchandise by strictly following store return and exchange procedures.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
Retail Assistant
golden ponds and fishing farm
Mundijong, WA
11.2012 - 01.2014
- Assisted customers with product selection, answered queries and provided advice.
- Operated cash registers efficiently during peak hours of business.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Deckhand
morningstar fisheries
Freemantle, WA
03.2005 - 07.2005
- Maintained government-issued certifications.
- Assisted with minor renovation or repair to keep boat in operable condition.
- Ran errands ashore as needed such as purchasing fuel or provisions for the vessel.
Shop Assistant
munchies to go
Kalgoorlie, WA
07.2003 - 01.2005
- Ticketed, arranged and displayed merchandise to promote sales.
- Handled incoming shipments and ensured that all items were properly tagged and priced before placing them on shelves or counters for sale.
- Assisted customers with returns and exchanges according to store policy.
Education
High School Diploma -
Ursula Frayne Catholic College
Victoria Park Wa12-1997
Skills
- Cash handling
- Customer service
- Point of sale operation
- Inventory management
- Conflict resolution
- Team building
- Time management
- Record keeping
- Product knowledge
- Employee training
- Sales support
- Data entry
- Effective communication
- Problem solving
- Organizational skills
- Returns and exchanges
- Payment collection
- Pricing and markdowns
- Drawer balancing
- Reliable and responsible
- Loading and unloading
- Hospitality and accommodation
References
References available upon request.
Timeline
Team Trainer Cleaning
pickwick
11.2024 - 02.2025
Area Supervisor and Cleaner
pickwick
10.2023 - 09.2024
Cashier Assistant and Cook
sharktails fish and chips
06.2023 - Current
Cashier
chevron
08.2022 - 02.2023
Retail Assistant
golden ponds and fishing farm
11.2012 - 01.2014
Deckhand
morningstar fisheries
03.2005 - 07.2005
Shop Assistant
munchies to go
07.2003 - 01.2005
High School Diploma -
Ursula Frayne Catholic College