Kerri Pirinen
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of customers in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Service 2IC
Coles Supermarket
12.2013 - Current
- Improved team productivity by streamlining daily operations and implementing efficient processes.
- Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
- Enhanced team performance with comprehensive training programs, skill development workshops, and continuous feedback
- Rostering and ensuring budgets are adhered too
- Assisting new employees
- Resolved complex issues promptly through effective troubleshooting techniques, root cause analysis, and solution implementation.
Commercial and Residential Cleaner
Gabes Cleaning Services
11.2011 - 11.2012
- Enhanced client satisfaction by providing thorough commercial and residential cleaning services.
- Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
- Maintained a high level of cleanliness for clients with meticulous attention to detail in all tasks performed.
- Improved the appearance of residential properties, leading to increased property value and marketability.
Education
No Degree - Disability Support
Tafe New South Wales
Orange, NSWCertificate II - Business Administration
Tafe New South Wales
Cessnock12.1998
Skills
- Scheduling
- Complaint Resolution
- Technical Troubleshooting
- Escalation Management
- Customer Service
- Training and Coaching
Timeline
Service 2IC
Coles Supermarket
12.2013 - Current
Commercial and Residential Cleaner
Gabes Cleaning Services
11.2011 - 11.2012
No Degree - Disability Support
Tafe New South Wales
Certificate II - Business Administration
Tafe New South Wales
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