Kerrie Hughes
Hervey Bay,QLD
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
10
10
years of professional experience
Work History
Store Manager
Dusk
Hervey Bay, QLD
06.2014 - Current
- Monitored inventory levels and placed orders to restock shelves.
- Identified opportunities for cost savings through waste reduction initiatives.
- Established customer service standards and monitored staff compliance.
- Recruited, trained and supervised new employees.
- Developed strategies to maximize sales and profitability.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Store Manager
Dimmeys
Hervey Bay, QLD
06.2014 - 06.2014
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Developed strategies to maximize sales and profitability.
- Ensured compliance with safety regulations and company policies.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
Education
Diploma - Retail Management
Tafe
Queensland07-2012
Certificate - Retail Operations 1-3
Tafe
Queensland03-2004
Diploma - Applied Science
Tafe
Queensland01-1997
Accomplishments
Dusk
Manager of the State 2017 and 2018
Dimmeys
Store of the Year 2009 nd 2010
Affiliations
Enjoy exploring the world
Home renovations
Family and Friends
References
References available upon request.
Timeline
Store Manager
Dusk
06.2014 - Current
Store Manager
Dimmeys
06.2014 - 06.2014
Diploma - Retail Management
Tafe
Certificate - Retail Operations 1-3
Tafe
Diploma - Applied Science
Tafe
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