Summary
Overview
Work History
Education
Skills
Availability
References
Hobbies and Interests
Languages
Timeline
AssistantManager

Kerthan Chalasani

Schofields,NSW

Summary

Dynamic and results-oriented professional with extensive experience in warehouse operations, inventory management, and customer service. Proficient in picking, packing, and quality control procedures, utilizing RF and voice scanners to optimize efficiency and accuracy. Adept at exceeding performance metrics, including KPIs for daily picks, while ensuring adherence to strict deadlines and maintaining impeccable workmanship. Skilled in inventory tracking, restocking shelves, and accepting incoming orders, with a keen eye for detail and commitment to warehouse safety.

Complemented by a solid educational background, currently pursuing a Bachelor of Computer Science (Honours) in Network and Cybersecurity at UTS, following the completion of a Diploma in Information Technology. Proven ability to adapt and thrive in fast-paced environments, demonstrated through previous roles as a dental receptionist, where I effectively managed schedules, delegated tasks, and provided exceptional customer care.

Known for my proactive approach to problem-solving and dedication to continuous improvement, I am committed to delivering outstanding customer experiences and contributing to operational excellence. Highly organized and collaborative, with excellent communication skills and a strong commitment to teamwork.

Demonstrating versatility and promptness, I collaborate effectively to exceed employer expectations and achieve desired outcomes. My teamwork and communication skills have been honed through active engagement at All About Dental and Hornsby Family Dental Care, where I consistently met company requirements and fostered positive relationships with colleagues and clients alike.

With a focus on delivering exceptional customer experiences and fostering a positive atmosphere, I am dedicated to honesty, transparency, and exceeding individual targets. Leveraging my technology expertise, I possess strong troubleshooting abilities and a customer-centric approach, adeptly providing network and software support while implementing technical solutions to enhance user experiences.

Overview

3
3
years of professional experience

Work History

Pick Packer

H&M Warehouse
10.2022 - 02.2023
  • Picking and Packing items of the shelfs
  • Using an RF and voice scanner
  • Sorting, labelling, and doing regular quality checks
  • Manually handling all the boxes
  • Acquiring more than the required kpi for picks in a day
  • Aswell as General Housekeeping of the warehouse
  • Counting inventory and ensuring orders are shipped in a timely manner
  • Restocking shelves, accepting incoming orders
  • Monitored inventory levels to report on shortages or excess.
  • Assembled boxes, cartons and containers to package items.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.

Team Member

Boost Juice
10.2021 - 04.2022
  • Create the Boost experience for every customer every time
  • Follow the 6 steps of service at 'Register' and the 3 steps of service at 'Pour Up'
  • Develop product knowledge and pass on information to customers when necessary
  • Strive to deliver the best product as per the Operational Procedure Guides (OPG's) and report any problems to Shift Manager FINANCIAL CONTROL
  • Adheres to Cash Control Policy and is responsible for contents of cash drawer

Dental Receptionist

Hornsby Family Dental Care
06.2020 - 10.2020
  • Completed the shift needs by organising effective schedules and delegating assignments based on employee knowledge and strengths
  • Communicated openly with employees and fellow managers, addressing issues head-on to prevent escalation
  • Met customer needs by helping them through there experience at the dentist
  • Greeted customers as well as assist them, and also asked open-ended questions to assess needs

Dental Receptionist

All About Dental
04.2020 - 07.2020
  • Completed the shift needs by organizing effective schedules and delegating assignments based on employee knowledge and strengths
  • Communicated openly with employees and fellow managers, addressing issues head-on to prevent escalation
  • A commitment to providing great customer experiences by working with enthusiasm, energy and pace
  • Greeted customers as well as assist them, and also asked open-ended questions to assess needs

Education

Diploma - Information Technology

UTS College
Ultimo, NSW
12.2023

Bachelor of Computer Science(Honours) - Network And Cybersecurity

UTS
Ultimo, NSW
11.2026

High School Diploma -

The Ponds High School
The Ponds, NSW
11.2022

Skills

  • Active Listening
  • Customer Service
  • Adaptability
  • Time Management Skills
  • Self-Discipline
  • Interpersonal Skills
  • Attentive To Detail
  • Teamwork
  • Problem Solving Skills
  • Inventory Tracking
  • Warehouse Safety
  • Computer System Diagnostics Software
  • Creative Issue Resolution
  • Computer Diagnostics
  • Network Troubleshooting

Availability

  • Monday: Available for full-day work.
  • Tuesday: Available for full day work.
  • Wednesday: Available for full-day work.
  • Thursday: Available for full-day work.
  • Friday: Available for work after 12pm.
  • Saturday: Available for the entire day.
  • Sunday: Available for the entire day.

References

  • Shanti Katragadda, All About Dental, +61 422 606 827
  • Raji Pillai, Hornsby Family Dental Care, +61 422 144 642
  • Raman Wadhwa, Boost Juice, +61 418 695 066
  • Kylie, Innovative Group (H&M warehouse), +61 422 056 211

Hobbies and Interests

  • Creativity and Practicality: I have a keen interest in both creative endeavors and practical applications. Whether it's brainstorming innovative solutions or getting hands-on with DIY projects, I find satisfaction in merging creativity with practicality to achieve tangible results.
  • Traveling and Exploration: I am passionate about exploring new places and immersing myself in different cultures. Traveling broadens my horizons, fosters adaptability, and fuels my curiosity for discovering the world's wonders.
  • Continuous Learning: As a fast learner, I thrive on acquiring new knowledge and skills. Whether it's mastering a new software tool or delving into a complex subject matter, I embrace challenges as opportunities for growth and self-improvement.
  • Fitness and Wellness: I prioritize my physical and mental well-being by maintaining an active lifestyle. Going to the gym is not only a means to stay fit but also a way to relieve stress and boost my energy levels, allowing me to perform at my best in all aspects of life.
  • Stock Trading: I am actively engaged in the world of finance and investing, particularly in stock trading. Analyzing market trends, making informed decisions, and managing risks are aspects of this hobby that I find intellectually stimulating and rewarding.
  • Building and Designing: Whether it's constructing furniture, renovating spaces, or conceptualizing design projects, I enjoy the process of bringing ideas to life through building and designing. This hands-on approach allows me to channel my creativity into tangible creations while honing my craftsmanship skills.

Languages

English
Native or Bilingual
Telugu
Full Professional
Hindi
Professional Working

Timeline

Pick Packer

H&M Warehouse
10.2022 - 02.2023

Team Member

Boost Juice
10.2021 - 04.2022

Dental Receptionist

Hornsby Family Dental Care
06.2020 - 10.2020

Dental Receptionist

All About Dental
04.2020 - 07.2020

Diploma - Information Technology

UTS College

Bachelor of Computer Science(Honours) - Network And Cybersecurity

UTS

High School Diploma -

The Ponds High School
Kerthan Chalasani