Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevi Hasankolli

Shepparton,VIC

Summary

Efficient Duty Manager versed in task delegation and workflow coordination, promoting efficient and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support. Accurate cashier in handling money and forms. Knowledgeable about gambling practices and related regulations. Security-conscious and reliable in reconciling accounts without error.

Overview

1
1
year of professional experience

Work History

Duty Manager / Co-Owner

Drummond Road Eats
09.2023 - Current
  • Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
  • Trained employees in essential job functions.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Supervised and coordinated team to provide guidance and support and maximize performance.

Gaming Attendant

Sherbourne Terrace Hotel
01.2023 - Current
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Attended to concerns, broken machines, and out-of-order games.
  • Maintained accurate records of cash transactions, supporting smooth financial operations within the gaming facility.
  • Upheld strict compliance with all gaming laws, regulations, and company policies to maintain a professional and ethical gaming environment.
  • Assisted customers with game rules and instructions, promoting an enjoyable gaming experience for all patrons.
  • Enhanced customer satisfaction by providing exceptional service and maintaining a clean gaming area.

Education

High School Diploma -

Greater Shepparton Secondary School
Shepparton
11.2020

Skills

  • Customer Service
  • Team Supervision
  • Attention to Detail
  • Customer Communication
  • Professionalism and Integrity
  • Policy Implementation
  • Time Management
  • New Employee Training

Languages

Albanian
Native or Bilingual
English
Native or Bilingual
Italian
Professional Working

Timeline

Duty Manager / Co-Owner

Drummond Road Eats
09.2023 - Current

Gaming Attendant

Sherbourne Terrace Hotel
01.2023 - Current

High School Diploma -

Greater Shepparton Secondary School

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Kevi Hasankolli