Kevin Nguyen
Condell Park,NSW
Summary
Driven Front Counter Crew Member with solid background in managing customer inquiries and processing transactions. Known for delivering exceptional customer service, maintaining clean work environment, and handling multiple tasks under pressure. Strengths include strong communication skills, problem-solving abilities, and adaptability to changing circumstances. Made a significant impact by improving process efficiency and contributing to team success in previous roles.
Overview
1
1
year of professional experience
Work History
Front Counter Crew Member
McDonalds
Bass Hill, NSW
11.2022 - 12.2023
- Responded promptly to customer complaints or concerns in a professional manner.
- Greeted customers in a friendly and professional manner.
- Organized the front counter area to ensure an efficient workflow.
- Followed company guidelines for maintaining cleanliness standards at the front counter area.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
Education
Bachelor of Engineering - Bioinformatics
University of New South Wales
Sydney, NSW01-2029
HSC
East Hills Boys Technology High School
Panania, NSW09-2024
Skills
- Customer service
- Stress tolerance
- Food safety
- Order taking
- Customer retention
- Complaint resolution
- Teamwork
- Active listening
- Teamwork and collaboration
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Elementary
Vietnamese
Limited
Affiliations
- Playing the piano
- Calligraphy
- Digital Art
References
References available upon request.
Timeline
Front Counter Crew Member
McDonalds
11.2022 - 12.2023
Bachelor of Engineering - Bioinformatics
University of New South Wales
HSC
East Hills Boys Technology High School
Similar Profiles
Ryli WilkinsonRyli Wilkinson
Cashier at McDonaldsCashier at McDonalds
Payton KildowPayton Kildow
Crew Member at McdonaldsCrew Member at Mcdonalds
Georgia BellamyGeorgia Bellamy
Shift Manager at McdonaldsShift Manager at Mcdonalds