Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Kevin Phillips

Port Hedland,WA

Summary

Dynamic communications technician with hands-on experience at BHP, looking to expand on my existing skill sets. I am skilled in diagnosing complex network issues and ensuring compliance with industry standards. Proficient in Rail asset protection systems and exceed in quality customer service. I excel in both team environments and independent roles, consistently delivering optimal solutions and maintaining high-quality communication infrastructure.

Overview

12
12
years of professional experience

Work History

Rail Communications Technician Apprentice

BHP
Port Hedland, WA
02.2022 - 02.2026
  • Conduct regular maintenance on our asset protection systems, Repeater sites and communications racks and equipment, from Port Hedland to Newman.
  • Coordinated with vendors on the acquisition of new hardware components.
  • Assisted in performing upgrades to existing communication infrastructure.
  • Tested and troubleshot copper and fiber optic cables for connectivity issues.
  • Diagnosed and resolved complex network issues in a timely manner.
  • Ensured compliance with BHP'S regulations related to Communications services.
  • Investigated customer complaints regarding poor service quality or faulty equipment
  • Installed, configured and maintained network cabling systems according to industry standards.
  • Tracked inventory levels of spare parts used in repairing network devices.
  • Maintained updated records of all installed communication systems.
  • Conducted routine inspections on devices.
  • Installed, set up, and repaired devices and system components.
  • Performed routine system tests and analyzed results to ensure optimal performance.
  • Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
  • Configured and supported mobile communications and data transmission systems.
  • Disassembled equipment, inspecting and tested wiring to locate and repair problems.
  • Measured, cut, spliced and installed wires and cables.
  • Logged service calls and closed work orders by recording issues resolved and services provided.
  • Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
  • Climbed poles and ladders to install, maintain or inspect equipment.

Telecommunications Technician

Ecommz
Port Hedland, WA
08.2017 - 01.2022
  • Maintain, construct and repair equipment used for electronic communications
  • Working extended hours 24/7 and on call shifts
  • Current with OHS standards and compliance with procedures and policies related to the performance of duties
  • Experienced with cable systems, mobile radios, wireless support systems, copper and fiber optic systems, and manual labor.
  • Working in underground networks to complete tasks
  • Working in high or confine spaces
  • Confident working in a team or independently on jobs
  • Flexible working away from home and travelling to different areas for work
  • Installed and maintained telecommunications systems, including routers, switches, and related hardware.
  • Responded quickly to emergency situations involving telecommunications systems malfunctions or outages.
  • Ensured compliance with industry regulations regarding installation and maintenance of telecom equipment.
  • Briefed customers on equipment, usage, and product specification.
  • Coordinated with vendors and service providers to ensure equipment was up to date and functioning properly.
  • Evaluated information provided and worked with customers to provide best possible solutions.
  • Ran wires between components and to outside cable systems.
  • Climbed poles and ladders to install, maintain or inspect equipment.

Casual Lifeguard

YMCA
Port Hedland, WA
12.2013 - 07.2017
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Enforced all safety regulations and posted rules for patrons.
  • Performed regular cleaning and maintenance of pool equipment.
  • Prepared detailed incident reports following accidents or other incidents.
  • Communicated regularly with supervisors regarding any issues that arose during shifts.
  • Monitored swimmers to ensure safety in the pool area.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.
  • Performed emergency rescues when necessary.
  • Reported any unsafe conditions or suspicious activity to management immediately.
  • Inspected rescue tubes and buoys regularly to ensure they are in good condition.
  • Used training and medical supplies to examine injured people and administer first aid.
  • Collaborated closely with team to identify issues and quickest methods for remediation.
  • Complied consistently with pool regulations and policies while encouraging staff to adhere to guidelines.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Cleaned, brushed and vacuumed pool to keep clean.
  • Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
  • Cautioned swimmers regarding unsafe practices and safety hazards.
  • Addressed reckless behavior by speaking firmly and restricting access to recreational areas when necessary.
  • Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
  • Used radio and digital technology to stay in constant communication with other protective service workers.

Casual Sales Consultant

EB Games
South Hedland, WA
05.2015 - 01.2017
  • Operated register, handled cash and processed credit card transactions.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
  • Identified customer needs by asking questions and advising on best solutions.
  • Greeted and assisted customers to foster positive experiences.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Listened to customer needs to identify and recommend best products and services.
  • Negotiated deals and handled complaints or objections.
  • Worked with fellow sales team members to achieve group targets.
  • Participated in regular training sessions on new products, services, and industry trends.

Education

Hedland Senior High School
Port Hedland, WA

St Celilia's Catholic Primary School
Port Hedland, WA

Port Hedland Primary School
Port Hedland, WA

Skills

  • Cert lll in Electronics and Communications (in progress)
  • Cert ll in Electrical
  • BHP Inducted
  • Drivers License (C-Class)
  • Operate & maintain 4WD vehicle ticket
  • High risk work license (LF, WP)
  • Open cable registration (S, C, F, TF, TM)
  • White card
  • Forklift VOC for BHP
  • First Aid, CPR and LVR certified
  • Customer service experience
  • Nationally recognized to identify, locate & protect underground services
  • Confident in working as a team or independently
  • Graduated Year 12 High school
  • Living local in Port Hedland for 20 Years

Accomplishments

  • Received a bravery award for saving the life of a 4 year old boy in 2014
  • Achieved WA certificate of education upon finishing year 12

References

Ian Loan        

BHP Rail Communications Supervisor         

M: 0436 944 707                                        

E: Ian.Loan@bhp.com

-

David Haslett

BHP Rail Communications Technician

M: 0408 994 251

E: David.a.Haslett@bhp.com

Timeline

Rail Communications Technician Apprentice

BHP
02.2022 - 02.2026

Telecommunications Technician

Ecommz
08.2017 - 01.2022

Casual Sales Consultant

EB Games
05.2015 - 01.2017

Casual Lifeguard

YMCA
12.2013 - 07.2017

Hedland Senior High School

St Celilia's Catholic Primary School

Port Hedland Primary School

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