KEVIN SAJ SEBASTIAN
Kennington,VIC
Summary
Professional with strong background in dispensary operations. Adept at inventory management, patient interaction, and compliance with regulatory standards. Skilled in teamwork and adaptable to changing needs. Reliable, focused on achieving results, and known for effective communication and precise handling of tasks.
Overview
4
4
years of professional experience
Work History
Dispensary Technician
Shoppers Drug Mart
03.2023 - 12.2023
Dispensary Technician
Shoppers Drug Mart
07.2019 - 12.2022
- Solved customer problems in person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Ensured regulatory compliance by adhering to state laws, company policies, and industry best practices for dispensary management.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Assisted patients with product selection, ensuring optimal therapeutic benefits and proper dosing guidelines.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collaborated with healthcare providers to develop individualized treatment plans based on patient needs and preferences.
Education
Bachelor - Pharmaceutical Sciences
JSS ACADEMY OF HIGHER EDUCATION AND RESEARCH
Mysore, India07-2018
Skills
- Dosage calculation
- Product merchandising
- Drug inventory management
- Patient education and counseling
- Product storage
- Patient information protection
- Dispensing medications
- Customer service
- Data entry
- Pharmacy management software
- Prescription filling and labeling
- Stocking shelves
Accomplishments
- Employee of the month
- Supervised team of 5 staff members.
Timeline
Dispensary Technician
Shoppers Drug Mart
03.2023 - 12.2023
Dispensary Technician
Shoppers Drug Mart
07.2019 - 12.2022
Bachelor - Pharmaceutical Sciences
JSS ACADEMY OF HIGHER EDUCATION AND RESEARCH
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