Jacyntah Koehler
Kingaroy,QLD
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organised with solid experience coordinating with prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dispensary Technician
Blooms The Chemist
06.2024 - Current
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Communicated with prescribers to verify medication dosages and patient information
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained a clean and organized dispensary environment, prioritizing safety and accessibility for all patients.
- Ensured regulatory compliance by adhering to state laws, company policies, and industry best practices for dispensary management.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Dispensary Technician
Discount Drug Store
01.2022 - 06.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Streamlined dispensary operations by efficiently managing inventory and maintaining accurate record-keeping systems.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Liaised with other pharmacies to eliminate issues related to product expiration.
- Ensured seamless communication between dispensary team members through regular meetings focused on operational updates, policy changes, or other pertinent information.
Pharmacy Assistant
Terry White Chemmart
01.2019 - 01.2022
- Kept pharmacy counter and related areas clean, neat and organised.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
- Aided in the reduction of prescription errors by meticulously verifying patient information and medication details.
Junior Pharmacy Assitant
Discount Drug Store
04.2015 - 11.2018
Education
Kingaroy State High School - Year 12
Kingaroy, QLD11.2018
Skills
- Dosage calculation
- Security protocols
- Drug inventory management
- FDA drug safety guidelines
- Strain identification
- Data entry
- Analytical thinking
- Team coordination
- Safe chemical handling
- Attention to detail
Certification
Certificate II in Community Pharmacy - Completed 2018
Certificate III in Community Pharmacy - Completed 2023
Support & Supply of S2 & S3 Only Medications - Completed 2017
Certificate II in Business - Completed 2018
References
Melissa Johnson
Retail Manager
Terry White Chemmart Parklands
0431494210
Barry and Ruth Lonsdale
Owner
Discount Drug Store
0439644647
Timeline
Dispensary Technician
Blooms The Chemist
06.2024 - Current
Dispensary Technician
Discount Drug Store
01.2022 - 06.2024
Pharmacy Assistant
Terry White Chemmart
01.2019 - 01.2022
Junior Pharmacy Assitant
Discount Drug Store
04.2015 - 11.2018
Kingaroy State High School - Year 12
Certificate II in Community Pharmacy - Completed 2018
Certificate III in Community Pharmacy - Completed 2023
Support & Supply of S2 & S3 Only Medications - Completed 2017
Certificate II in Business - Completed 2018
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