Keyana Rafter
Gold Coast ,QLD
Summary
I am a reliable and flexible hard worker ready to learn and contribute to team and individual goals. i offer strong multitasking, problem solving and great communication skills with amazing focus. Always appreciate constructive feedback to constantly better myself in any situation. I am also a friendly person who gets along with many and always likes a new challenge in any given situation to be able to try new obstacles.
Overview
3
3
years of professional experience
Work History
Logistics Officer
direct freight express
Crestmead , Queensland
2023.01 - 2024.01
- receptionist
- Established relationships with vendors, carriers, and other stakeholders in the logistics industry.
- Developed strategies for efficient distribution of products based on customer requirements.
- Maintained accurate records and documentation related to shipping activities.
- provided daily paperwork for over 20 city's across Queensland and New South Wales.
- working to always satisfy customer expectations with a positive and outgoing attitude.
- Managed warehouse staff performance and provided guidance on best practices for efficient operations.
- Analyzed data from various sources to identify trends in order fulfillment processes.
- Implemented quality control measures to ensure accuracy of orders prior to shipment.
- Assisted inside the warehouse when required to reduce waiting times on transported freight.
Cashier
woolworths
Holmview , Queensland
2022.03 - 2022.12
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier Team Lead
beenleigh multi sports
Beenleigh , Queensland
2020.09 - 2022.02
- Assisted cashiers with resolving customer complaints and inquiries.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Ensured compliance with all safety regulations while performing tasks.
- increased likelihood of repeat business by building friendly relationships with customers.
- set up for major events.
- served game tickets, food and alcoholic beverages, etc.
Education
High School Diploma -
Windaroo Valley State High School
Windaroo, QLD2022-11
Skills
- Exceptional Customer Service.
- Always keeping a clean working space.
- Time management skills.
- Can work in a team environment or independently.
- Focused and detail oriented.
- Focused on building customer relationships.
- Contributing to become a valued team member.
- Complex problem solving.
- Hardworking and fast learner.
- I like to challenge myself to excel in day to day task.
- Strong communication skills.
- Very approachable and easy to talk to.
Timeline
Logistics Officer
direct freight express
2023.01 - 2024.01
Cashier
woolworths
2022.03 - 2022.12
Cashier Team Lead
beenleigh multi sports
2020.09 - 2022.02
High School Diploma -
Windaroo Valley State High School
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