Kaitlin Greenaway
Blaxland,NSW
Summary
Highly motivated and reliable employee with demonstrated experience working within the health and retail sectors. Confident in engaging with individuals across a range of ages, ethnicities and genders. Possess strong knowledge and understanding of case management within the human services field. Exceptional written and verbal communication skills contribute to consistently producing excellent quality work. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Trauma Team Psychologist
St John of God Hospital- Richmond
10.2022 - Current
- Providing both individual and group psychological intervention to clients aged 18 and above who are presenting with Post Traumatic Stress Disorder as a result of occupational trauma within their role in both emergency services and the Australian Defence Force
- My role includes assessing new clients, facilitating psychological group intervention for PTSD recovery, liaising within the multidisciplinary team (case conferencing) and providing 1:1 trauma processing treatment within the context of frontline work (police).
- Increased client satisfaction by maintaining a compassionate, non-judgmental environment during therapy sessions.
Provisional Psychologist
Solutions in Mind Psychology Penrith
07.2021 - 10.2022
- Providing psychological assessment and intervention to my case load of 50 clients that range in age from 3 to adult
- My role included conducting intake assessments for new client referrals, conducting psychological assessments, providing both individual and group interventions using a CBT model and liaising with other allied health professionals.
Provisional Psychologist
Lithgow Correctional Centre
05.2021 - 07.2021
- Providing psychological services to inmates within a correctional environment
- My role included triaging client referrals, seeing clients in vulnerable situations, report writing and keeping up to date case notes.
- Enhanced patient well-being through the integration of mindfulness-based interventions and relaxation techniques into therapeutic sessions.
Legal Support Officer
Legal Aid NSW (Prisoners Legal Service)
11.2019 - 05.2021
- As a Legal Support Officer for Prisoners Legal Service I was liaising with individuals involved with the New South Wales justice system in order to provide them with to both legal and mental health support.
- Delivered excellent service levels under pressure while working on complex cases in a fast-paced legal environment.
- Contributed to overall office productivity by taking on additional responsibilities such as training new staff members.
Fit Technician
The Athlete's Foot
06.2019 - 10.2019
- Delivering high quality customer service to ensure the best possible customer experience.
- Working towards and exceeding performance targets.
- Ability to work within and adapt to a fast paced retail environment whilst ensuring excellent customer service and experiences.
Education
Bachelor of Psychology (Honours) -
Western Sydney University
11.2020
Skills
- Excellent customer service and interaction skills
- Ability to communicate with individuals across a range of backgrounds and age levels
- Effective problem solving skills during high pressure situations
- Demonstrated ability to work both individually and as part of a team
- Adaptable and flexible to changing environments and situations
- Excellent attention to detail and risk management skills
Certification
Psychologist- General Registration (PSY0002473006)
Interests
Competitive All Star Cheerleading
Netball
Running
Timeline
Trauma Team Psychologist
St John of God Hospital- Richmond
10.2022 - Current
Provisional Psychologist
Solutions in Mind Psychology Penrith
07.2021 - 10.2022
Provisional Psychologist
Lithgow Correctional Centre
05.2021 - 07.2021
Legal Support Officer
Legal Aid NSW (Prisoners Legal Service)
11.2019 - 05.2021
Fit Technician
The Athlete's Foot
06.2019 - 10.2019
Bachelor of Psychology (Honours) -
Western Sydney University
Psychologist- General Registration (PSY0002473006)
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