Summary
Overview
Work History
Education
Skills
References
Timeline
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Khatira Hussaini

Khatira Hussaini

Brisbane,QLD

Summary

I am a bubbly, passionate and confident hardworking individual always searching to better myself and grow. I believe I have an attention to detail and strong customer service skills and experiences that would be highly sought after and would assist myself in adapting to any workplace environment.

Overview

5
5
years of professional experience

Work History

Cabin Crew

Rex Airlines LTD
Brisbane, QLD
01.2023 - 07.2024
  • Conducted pre-flight safety briefings and demonstrations, and managed emergency procedures to guarantee passenger safety
  • Assisted passengers with their needs, including seating arrangements, special requests, and addressing any concerns or issues
  • Worked collaboratively with fellow crew members to ensure smooth flight operations and effective communication
  • Resolved passenger complaints and issues in a professional manner, striving to enhance overall passenger satisfaction.

Front of house worker

CORBETT AND CLAUDE
12.2021 - 12.2022
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Communicated clearly and positively with co-workers and management
  • Maintained a clean and sanitary work environment at all times.

Sales assistant

Lincraft, Sunnybank Hills
09.2020 - 12.2021
  • Greeting and serving customers as they enter the store
  • Advising and assisting customers
  • Handling complaints or forwarding serious issues to the manager on duty
  • Conducting customer transactions
  • Replenishing the supply of stocks on the shelves
  • Assisting with store deliveries.

Team Member

Kmart, Calamvale
12.2020 - 09.2021
  • Working in an extremely fast-paced and high-stressed environment
  • Performing high standards of customer service
  • Providing information to customers if needed
  • Clear communication with team members to ensure specific demands are met.

Team Member

Shingle Inn Café
03.2019 - 07.2019
  • Providing detailed information about the menu
  • Making sure the environment is exceptionally well presented
  • Serving beverages at high standards
  • Ensuring customer satisfaction throughout service.

Education

Bachelor of Criminology And Criminal Justice -

Griffith University
Brisbane, QLD
11.2024

Grade 12 High School Certificate -

Sunnybank State High School
Sunnybank, QLD
11.2021

Skills

  • Safety awareness
  • High grooming standard
  • Cultural Sensitivity
  • Natural and flexible team player
  • Customer Service

References

  • Jessica Miggins, Cabin Manager at Rex Airlines,

             Jess_mchiggins@live.com.au, 0413 823 003

  • Bronwyn Leece, Cabin Crew Manager at Rex Airlines,

            Bronwyn.leece@Rex.com.au, 0416 770 280

Timeline

Cabin Crew

Rex Airlines LTD
01.2023 - 07.2024

Front of house worker

CORBETT AND CLAUDE
12.2021 - 12.2022

Team Member

Kmart, Calamvale
12.2020 - 09.2021

Sales assistant

Lincraft, Sunnybank Hills
09.2020 - 12.2021

Team Member

Shingle Inn Café
03.2019 - 07.2019

Bachelor of Criminology And Criminal Justice -

Griffith University

Grade 12 High School Certificate -

Sunnybank State High School
Khatira Hussaini