Khatira Hussaini
Brisbane,QLD
Summary
I am a bubbly, passionate and confident hardworking individual always searching to better myself and grow. I believe I have an attention to detail and strong customer service skills and experiences that would be highly sought after and would assist myself in adapting to any workplace environment.
Overview
5
5
years of professional experience
Work History
Cabin Crew
Rex Airlines LTD
Brisbane, QLD
01.2023 - 07.2024
- Conducted pre-flight safety briefings and demonstrations, and managed emergency procedures to guarantee passenger safety
- Assisted passengers with their needs, including seating arrangements, special requests, and addressing any concerns or issues
- Worked collaboratively with fellow crew members to ensure smooth flight operations and effective communication
- Resolved passenger complaints and issues in a professional manner, striving to enhance overall passenger satisfaction.
Front of house worker
CORBETT AND CLAUDE
12.2021 - 12.2022
- Maintained high standards of customer service during high-volume, fast-paced operations
- Communicated clearly and positively with co-workers and management
- Maintained a clean and sanitary work environment at all times.
Sales assistant
Lincraft, Sunnybank Hills
09.2020 - 12.2021
- Greeting and serving customers as they enter the store
- Advising and assisting customers
- Handling complaints or forwarding serious issues to the manager on duty
- Conducting customer transactions
- Replenishing the supply of stocks on the shelves
- Assisting with store deliveries.
Team Member
Kmart, Calamvale
12.2020 - 09.2021
- Working in an extremely fast-paced and high-stressed environment
- Performing high standards of customer service
- Providing information to customers if needed
- Clear communication with team members to ensure specific demands are met.
Team Member
Shingle Inn Café
03.2019 - 07.2019
- Providing detailed information about the menu
- Making sure the environment is exceptionally well presented
- Serving beverages at high standards
- Ensuring customer satisfaction throughout service.
Education
Bachelor of Criminology And Criminal Justice -
Griffith University
Brisbane, QLD11.2024
Grade 12 High School Certificate -
Sunnybank State High School
Sunnybank, QLD11.2021
Skills
- Safety awareness
- High grooming standard
- Cultural Sensitivity
- Natural and flexible team player
- Customer Service
References
- Jessica Miggins, Cabin Manager at Rex Airlines,
Jess_mchiggins@live.com.au, 0413 823 003
- Bronwyn Leece, Cabin Crew Manager at Rex Airlines,
Bronwyn.leece@Rex.com.au, 0416 770 280
Timeline
Cabin Crew
Rex Airlines LTD
01.2023 - 07.2024
Front of house worker
CORBETT AND CLAUDE
12.2021 - 12.2022
Team Member
Kmart, Calamvale
12.2020 - 09.2021
Sales assistant
Lincraft, Sunnybank Hills
09.2020 - 12.2021
Team Member
Shingle Inn Café
03.2019 - 07.2019
Bachelor of Criminology And Criminal Justice -
Griffith University
Grade 12 High School Certificate -
Sunnybank State High School