Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Khatira Hussaini

Brisbane

Summary

I am a bubbly, passionate and confident hardworking individual always searching to better myself and grow. I believe I have an attention to detail and strong customer service skills and experiences that would be highly sought after and would assist myself in adapting to any workplace environment.

Overview

5
5
years of professional experience

Work History

Cabin Crew Member

Alliance Airlines
11.2024 - Current
  • Delivered exceptional in-flight service, ensuring passenger comfort and safety throughout all phases of flight.
  • Managed cabin environment, maintaining cleanliness and organization to enhance overall passenger experience.
  • Assisted with emergency procedures training, improving team readiness and passenger safety awareness.
  • Coordinated with flight crew to ensure timely departures, optimizing operational efficiency and communication.

Cabin Crew

Rex Airlines LTD
01.2023 - 07.2024
  • Conducted pre-flight safety briefings and demonstrations, and managed emergency procedures to guarantee passenger safety
  • Assisted passengers with their needs, including seating arrangements, special requests, and addressing any concerns or issues
  • Worked collaboratively with fellow crew members to ensure smooth flight operations and effective communication
  • Resolved passenger complaints and issues in a professional manner, striving to enhance overall passenger satisfaction.

Front of house worker

CORBETT AND CLAUDE
12.2021 - 12.2022
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Communicated clearly and positively with co-workers and management
  • Maintained a clean and sanitary work environment at all times.

Sales assistant

Lincraft, Sunnybank Hills
09.2020 - 12.2021
  • Greeting and serving customers as they enter the store
  • Advising and assisting customers
  • Handling complaints or forwarding serious issues to the manager on duty
  • Conducting customer transactions
  • Replenishing the supply of stocks on the shelves

Team Member

Kmart, Calamvale
12.2020 - 09.2021
  • Working in an extremely fast-paced and high-stressed environment
  • Performing high standards of customer service
  • Providing information to customers if needed
  • Clear communication with team members to ensure specific demands are met.

Education

Bachelor of Criminology And Criminal Justice -

Griffith University
11.2024

Grade 12 High School Certificate -

Sunnybank State High School
11.2021

Skills

  • High grooming standard
  • Complex Problem-Solving
  • Reliability
  • Natural and flexible team player
  • Customer Service
  • Effective Communication

References

  • Jessica Miggins, Cabin Manager at Rex Airlines,

             Jess_mchiggins@live.com.au, 0413 823 003

  • Chris Swan, Cabin Crew Manager at Rex Airlines,

            Cswan094@gmail.com, 0431 289 220

Timeline

Cabin Crew Member

Alliance Airlines
11.2024 - Current

Cabin Crew

Rex Airlines LTD
01.2023 - 07.2024

Front of house worker

CORBETT AND CLAUDE
12.2021 - 12.2022

Team Member

Kmart, Calamvale
12.2020 - 09.2021

Sales assistant

Lincraft, Sunnybank Hills
09.2020 - 12.2021

Grade 12 High School Certificate -

Sunnybank State High School

Bachelor of Criminology And Criminal Justice -

Griffith University

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Khatira Hussaini