Kheely Handcock
Holsworthy
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Store Manager
Flip Out Marsden Park
05.2022 - Current
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Managed inventory control, cash control, and store opening and closing procedures.
Gymastics Coach
Altitude Gym Sports
03.2018 - 05.2022
- Enhanced athlete performance by implementing tailored training programs and coaching techniques.
- Designed effective workout routines to target specific muscle groups and improve overall strength and flexibility for gymnastics success.
- Utilized video analysis software to review performances in detail, identifying areas for improvement and providing targeted coaching advice.
- Collaborated with coaches, students, and administrators to run high-quality program.
Education
High School Diploma -
East Hills Girls Tech High School
Panania, NSW09.2023
Skills
- POS Systems
- Risk Management
- Shift Scheduling
- Employee Training
- Team Development
- Customer Service
Timeline
Store Manager
Flip Out Marsden Park
05.2022 - Current
Gymastics Coach
Altitude Gym Sports
03.2018 - 05.2022
High School Diploma -
East Hills Girls Tech High School
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