Khoi Nguyen Tran
Marrickville,New South Wales
Summary
To seek and maintain par-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Motivated Waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waiter, Kitchen Hand
Bluebottle Espresso
09.2023 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waiter
Vietnamese Shop
09.2023 - 09.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Restaurant Team Member
Waiter
05.2023 - 07.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
No Degree - Information Technology
University of Technology Sydney
SydneySkills
- Menu memorization
- Beverage preparation
- Bill computation
- Guest seating arrangements
- Food running
- Table setting knowledge
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Drink Techniques
IELTS
Gym
I am addicted to gym, I usually go to the gym 5-6 times a week because it improves health, helps me to have a great time-management and change my current apprearance
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Waiter, Kitchen Hand
Bluebottle Espresso
09.2023 - Current
Waiter
Vietnamese Shop
09.2023 - 09.2023
Restaurant Team Member
Waiter
05.2023 - 07.2023
No Degree - Information Technology
University of Technology Sydney
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