Kiana Bennett
Melbourne
Summary
Dynamic customer service professional with proven reliability and a strong ability to maintain composure under pressure at Mornington Village Bakery. Skilled in cash handling and actively listening to customer needs, consistently exceeding satisfaction goals while fostering a welcoming environment. Adaptable and responsible, dedicated to enhancing the customer experience.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Mornington Village Bakery
09.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Education
Mount Erin College
Frankston, VICSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Reliable and responsible
- Order taking
- Basic mathematics
- Adaptability and flexibility
Timeline
Customer Service Cashier
Mornington Village Bakery
09.2022 - Current
Mount Erin College
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