Customer Service Representative
Target
Chatswood, NSW
2019 - 2025
- Excelled in handling high-pressure situations by resolving conflicts effectively.
- Increased customer retention by addressing complaints with empathy and care.
- Responded swiftly to inquiries about products, services, and company details.
- Acquired extensive product knowledge for informed customer recommendations.
- Facilitated online orders by assisting customers with website navigation.
- Performed picking and packing of stock to ensure prompt delivery of orders.
- Coordinated dispatching of stock to enhance inventory management.
- Directed task assignments for pick and pack team members to improve efficiency.