Kiarra Jones
Cranbourne,VIC
Summary
Proactive Swim School Manager with extensive experience in team collaboration, customer service, and facility management. Successfully improved safety procedures and developed emergency response plans, enhancing overall operational efficiency. Strong problem-solving skills and commitment to professional development ensure a high standard of service and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Team Member
Guzman Y Gomez
Cranbourne
04.2024 - 09.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Swim School Manager
Star Swims
Clyde North, VIC
03.2023 - 09.2024
- Demonstrated commitment to professional development by attending industry conferences, workshops, and seminars to stay current on best practices in aquatic education.
- Improved overall safety procedures by conducting regular risk assessments at facilities.
- Developed comprehensive emergency response plans which were successfully executed during crisis situations.
- Oversaw the daily operations of the swim school, ensuring efficient scheduling, staff management, and facility maintenance.
Team Member
Coles
Botanic Ridge, VIC
03.2023 - 01.2024
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Team Member
Kfc
Cranbourne, VIC
01.2021 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
St Francis Xavier College
Beaconsfield, VIC11.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Timeline
Team Member
Guzman Y Gomez
04.2024 - 09.2024
Swim School Manager
Star Swims
03.2023 - 09.2024
Team Member
Coles
03.2023 - 01.2024
Team Member
Kfc
01.2021 - 03.2023
High School Diploma -
St Francis Xavier College