Reliable employee offering several years of experience working in busy, customer-driven environments. Friendly, Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant - Practice Manager
Avon Valley Dental Centre
Northam, WA
01.2017 - Current
Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Sterilized instruments according to established guidelines and protocols.
Ordered supplies necessary for daily operations of the practice.
Managed daily operations such as billing, accounts receivable and payable, payroll, and employee relations.
Resolved patient complaints or inquiries promptly and professionally.
Assisted in the recruitment, hiring and training of new staff members.
Answered incoming calls, took messages, and transferred calls to appropriate staff.
Education
HLTAT002 Perform Venous Blood Collections
WA School of Pathology
Perth, WA
07-2022
Certificate III in Dental Assisting -
Foundation Educaton
07-2020
High School Diploma -
Northam Senior High School
Northam, WA
10-2016
Certificate II Community Services -
Central Regional TAFE
Northam, WA
10-2016
Certificate II in Hairdressing -
C.Y. O'Connor Institute
12-2015
Skills
Staff Management
Use of EXACT dental program
Wide dental knowledge, charting, procedures and equipment
Forming and maintaining patient relationships within the clinic
Workflow Management
Records and Referral Management
Ordering Dental/ Office supplies
Processing payments, banking
Problem solving
Certification
Current National Police Clearance
Current working with Children check
Manual car license
Professional References
Emma - Louise Harnett - Head Nurse at Avon Valley Dental Centre - 0411 524 382
Dr Rodwan Halimi - Dentist at Avon Valley Dental Centre - 0430 151 165
Registered Nurse Paediatric at St John Of God Midland Public And Private HospitalsRegistered Nurse Paediatric at St John Of God Midland Public And Private Hospitals