Kiarra Whalley
Midland,WA
Summary
Reliable employee offering several years of experience working in busy, customer-driven environments. Friendly, Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant - Practice Manager
Avon Valley Dental Centre
Northam, WA
01.2017 - Current
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sterilized instruments according to established guidelines and protocols.
- Ordered supplies necessary for daily operations of the practice.
- Managed daily operations such as billing, accounts receivable and payable, payroll, and employee relations.
- Resolved patient complaints or inquiries promptly and professionally.
- Assisted in the recruitment, hiring and training of new staff members.
- Answered incoming calls, took messages, and transferred calls to appropriate staff.
Education
HLTAT002 Perform Venous Blood Collections
WA School of Pathology
Perth, WA07-2022
Certificate III in Dental Assisting -
Foundation Educaton
07-2020
High School Diploma -
Northam Senior High School
Northam, WA10-2016
Certificate II Community Services -
Central Regional TAFE
Northam, WA10-2016
Certificate II in Hairdressing -
C.Y. O'Connor Institute
12-2015
Skills
- Staff Management
- Use of EXACT dental program
- Wide dental knowledge, charting, procedures and equipment
- Forming and maintaining patient relationships within the clinic
- Workflow Management
- Records and Referral Management
- Ordering Dental/ Office supplies
- Processing payments, banking
- Problem solving
Certification
- Current National Police Clearance
- Current working with Children check
- Manual car license
Professional References
- Emma - Louise Harnett - Head Nurse at Avon Valley Dental Centre - 0411 524 382
- Dr Rodwan Halimi - Dentist at Avon Valley Dental Centre - 0430 151 165
Personal Reference
- Madison Bradley - Friend - 0474 831 871
Timeline
Dental Assistant - Practice Manager
Avon Valley Dental Centre
01.2017 - Current
Certificate III in Dental Assisting -
Foundation Educaton
High School Diploma -
Northam Senior High School
Certificate II Community Services -
Central Regional TAFE
Certificate II in Hairdressing -
C.Y. O'Connor Institute
HLTAT002 Perform Venous Blood Collections
WA School of Pathology
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