Kiaya Gruevski
North Yunderup,WA
Summary
I am passionate about working with children and supporting their learning and development, and I am seeking a position as an Education Assistant. With a strong background in customer service, healthcare, and community support, I bring excellent communication skills, patience, and a nurturing approach to assisting students. My goal is to create a positive and inclusive learning environment by supporting teachers in classroom activities, assisting students with diverse learning needs, and fostering their academic and personal growth. I strive to be a stepping stone in their journey, helping them flourish.
I am a dedicated and compassionate Pharmacy Assistant and Support Worker with extensive experience in both the pharmaceutical and healthcare sectors. I excel at providing exceptional customer service, medication assistance, and holistic client support. I have experience working with diverse individuals, including those with disabilities and the elderly, ensuring their physical, emotional, and social well-being. With strong interpersonal skills, leadership experience, and a commitment to excellence, I am confident in my ability to support students effectively in an educational setting.
Overview
14
14
years of professional experience
Work History
Pharmacy Assistant
TerryWhite Chemmart Greenfields
05.2024 - Current
- Dispensing prescriptions and assisting pharmacists
- Providing expert product knowledge and customer service
- Handling sales, cash transactions, and stock control
- Completing staff training and ongoing professional development
Pharmacy Assistant
Optimal Pharmacy
02.2024 - 05.2024
- Customer service, dispensing, and banking duties
- Ordering, invoicing, and stock management
- Liaising with product representatives and handling customer inquiries
- Left due to excessive travel interfering with family commitments
Support Worker
Avivo – Disability & Community Support Services
02.2023 - 02.2024
- Provided community and in-home support for clients, assisting with daily living activities, meal preparation, and light household duties
- Assisted clients with shopping, medical appointments, and transportation, ensuring their independence and well-being
- Offered medication prompting and basic health monitoring under NDIS guidelines
- Engaged clients in social and therapeutic activities, including art therapy and skill-building classes, to align with their NDIS goals
- Provided emotional and social support, fostering a positive and safe environment
- Worked collaboratively with families, healthcare professionals, and support coordinators to ensure personalized care plans were followed
- Documented daily progress and changes in clients’ needs, maintaining accurate records and reporting to relevant teams
- Attended staff training sessions (manual handling, first aid, and disability support strategies) to enhance care quality
Pharmacy Assistant / Dispensary Assistant
TerryWhite Chemmart Peel
11.2021 - 02.2023
- Assisted with prescription dispensing and provided customer support
- Managed stock control, ordering, and liaised with suppliers
- Supported customers with S2 and S3 medications
- Helped within the makeup department and assisted with merchandising
Retail Manager
TerryWhite Chemmart Austin Lakes
04.2020 - 11.2021
- Managed staff, rosters, and daily operations
- Oversaw stock control, discrepancies, and liaised with suppliers
- Provided high-level customer service and support to pharmacists
- Ensured compliance with QCCP accreditation standards
Pharmacy Assistant
Mandurah Discount Drug Store
07.2018 - 04.2020
- Held various pharmacy assistant and dispensary assistant positions
Pharmacy Assistant
Chemist Warehouse Singleton
01.2018 - 07.2018
- Held various pharmacy assistant and dispensary assistant positions
Pharmacy Assistant
Pharmacy 777 Shoalwater
01.2016 - 11.2016
- Held various pharmacy assistant and dispensary assistant positions
Customer Service Representative
Mandurah Holden
01.2015 - 12.2015
- Managed bookings, data entry, and customer transportation
Pharmacy Assistant
Friendlies Chemist / Priceline Pharmacy Mandurah
11.2010 - 09.2015
- Held various pharmacy assistant and dispensary assistant positions
Education
Certificate II -
Pharmacy
Nature’s Own Product Training Certification -
NDIS & Disability Support Training -
Avivo
First Aid & Manual Handling Training -
Aspiring to complete Education Assistant qualification -
Skills
- Excellent verbal and non-verbal communication skills
- Strong ability to engage with individuals from diverse backgrounds
- Compassionate
- Patient
- Attentive to client needs
- Highly organized
- Strong multitasking abilities
- Approachable
- Friendly
- Professional
- Ability to work independently
- Ability to work within a team
- Special Needs Support
- Behavioral Management
- Pharmacy Expertise
- Community Support
- Health & Safety
- Administrative Skills
- Data entry
- Invoicing
- Rostering
- Documentation
Education And Certifications
- Certificate II in Pharmacy
- Nature’s Own Product Training Certification
- NDIS & Disability Support Training (Avivo)
- First Aid & Manual Handling Training
- Aspiring to complete Education Assistant qualification
Timeline
Pharmacy Assistant
TerryWhite Chemmart Greenfields
05.2024 - Current
Pharmacy Assistant
Optimal Pharmacy
02.2024 - 05.2024
Support Worker
Avivo – Disability & Community Support Services
02.2023 - 02.2024
Pharmacy Assistant / Dispensary Assistant
TerryWhite Chemmart Peel
11.2021 - 02.2023
Retail Manager
TerryWhite Chemmart Austin Lakes
04.2020 - 11.2021
Pharmacy Assistant
Mandurah Discount Drug Store
07.2018 - 04.2020
Pharmacy Assistant
Chemist Warehouse Singleton
01.2018 - 07.2018
Pharmacy Assistant
Pharmacy 777 Shoalwater
01.2016 - 11.2016
Customer Service Representative
Mandurah Holden
01.2015 - 12.2015
Pharmacy Assistant
Friendlies Chemist / Priceline Pharmacy Mandurah
11.2010 - 09.2015
Certificate II -
Pharmacy
Nature’s Own Product Training Certification -
NDIS & Disability Support Training -
Avivo