Summary
Overview
Work History
Education
Skills
Attributes
References
Certification
Timeline
Generic

Reese Young

Orange,NSW

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximise customer satisfaction. Offers strong background in customer relations and communication.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Chemist Warehouse
03.2023 - Current
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Receiving prescriptions from customers and verifying that information is correct.
  • Inputting patient information into the pharmacy computer system for prescription orders.
  • Processing and accepting payment from customers.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Support Services Assistant

Northeast Health Wangaratta
02.2021 - 07.2023
  • Administration
  • Engagement with patients to ensure their dietary requirements are being met
  • Hygiene maintenance
  • Coordinated with local government to provide resources to clients.
  • Administered and tracked client service payments.

Barista

Indulge Parkside Café
08.2019 - 01.2022
  • Waiting on tables.
  • Trained new employees.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Produced food and drink products.
  • Addressed and resolved customer service issues.
  • Accurately operated cash register to process customer payments.

Wait Staff Member

King River Café
10.2019 - 03.2020
  • Servicing tables.
  • Clearing tables.
  • Practiced safe, sanitary food handling for service.
  • Customer service

Fast Food Worker

McDonalds
06.2018 - 08.2019
  • Greeted customers promptly and took orders.
  • Wiped counters and sanitized equipment.
  • Produced food and drink products.
  • Addressed and resolved customer service issues.
  • Accurately operated cash register to process customer payments.
  • Brewed coffee and tea.
  • Drive thru services.

Cafe Worker

Treats Coffee Shop
11.2014 - 02.2018
  • Waiting on tables.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Produced food and drink products.
  • Addressed and resolved customer service issues.
  • Accurately operated cash register to process customer payments.

Education

Bachelor of Pharmacy - Pharmacy

Charles Sturt University
Orange, NSW
11.2025

High School Diploma -

Cathedral College Wangaratta
Wangaratta, VIC
11.2020

Skills

  • Highly organized
  • Customer service experience
  • Excellent communication skills (written and verbal)
  • Excellent computer skills
  • Professional work ethic

Attributes

  • Highly organized
  • Customer service experience
  • Excellent communication skills (written and verbal)
  • Excellent computer skills
  • Professional work ethic

References

  • Vicki Barbour, Treats Coffee Shop, 0427 216 438
  • Glenene Twitchett, Indulge Parkside, 0402 214 736
  • Jamie Lawrence, Northeast Health Wangaratta, 03 5722 5224

Certification

  • 2017 Certificate II First Aid
  • 2021 Victorian working with children’s check (employee)
  • 2022 HLTIAD011 – provide first aid
  • 2022 HLTIAD010 – provide basic emergency life support
  • 2022 HLTIAD009 – provide cardiopulmonary resuscitation
  • 2022 NSW working with children’s check (volunteer)

Timeline

Pharmacy Assistant

Chemist Warehouse
03.2023 - Current

Support Services Assistant

Northeast Health Wangaratta
02.2021 - 07.2023

Wait Staff Member

King River Café
10.2019 - 03.2020

Barista

Indulge Parkside Café
08.2019 - 01.2022

Fast Food Worker

McDonalds
06.2018 - 08.2019

Cafe Worker

Treats Coffee Shop
11.2014 - 02.2018

Bachelor of Pharmacy - Pharmacy

Charles Sturt University

High School Diploma -

Cathedral College Wangaratta

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Reese Young