Kiera Head
Peakhurst,NSW
Summary
Experienced professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritisation skills for effective patient care. Proven ability to stay organised and prioritise tasks in fast-paced environment. Background in caring for elderly, disabled and injured patients in healthcare setting. Established reliability and created positive relationships with patients, family and staff. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organising mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Disability Support Worker
Private Employer
10.2023 - 02.2024
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
Assistant in Nursing
Cabanda Care
05.2023 - 12.2023
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Provided customized care according to individual health plan.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Worked alongside registered nurse to check vitals and tend to patient needs.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
Assistant in Nursing
Legacy Nursing Home
10.2022 - 04.2023
- Transported patients between medical appointments with professional, punctual service.
- Provided basic wound care to optimize recovery and limit infection risks.
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behaviour and physical condition for progress or deterioration.
- Developed personalized patient care plans to improve health and well-being.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
Receptionist
North Coast V Twins
01.2021 - 10.2022
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Answered phone promptly and directed incoming calls to correct offices.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Handled assignments independently with good judgement and critical thinking skills.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Handled cash and eftpos transactions and maintained sales and payments records accurately.
Crew Trainer
McDonald's
01.2018 - 01.2020
Education
CPR And First Aid -
TAFE NSW
Coffs Harbour, NSW08.2023
Certificate 3 assistant in nursing acute care – graduated - Assistant in Nursing Acute Care
Tafe
Ultimo, NSW10.2020
Skills
- Strong teamwork skills
- Leadership
- Communication
- Critical thinking and problem solving Dependable
- Reliable
- CPR and First Aid
- Computer Skills
Timeline
Disability Support Worker
Private Employer
10.2023 - 02.2024
Assistant in Nursing
Cabanda Care
05.2023 - 12.2023
Assistant in Nursing
Legacy Nursing Home
10.2022 - 04.2023
Receptionist
North Coast V Twins
01.2021 - 10.2022
Crew Trainer
McDonald's
01.2018 - 01.2020
CPR And First Aid -
TAFE NSW
Certificate 3 assistant in nursing acute care – graduated - Assistant in Nursing Acute Care
Tafe
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