Kim Flowers

• Assisted residents with daily living tasks, promoting independence and dignity.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Built strong relationships with clients to deliver emotional support and companionship.

. Provide assistance to special needs children on a school bus.

. We offer a door to door pick up for school age children

. Converse with parents, teachers and office staff to provide an efficient service to the children

. Log drop off and pick up times

. Participate in ongoing training in relation to working with disabilities

• Facilitated seamless transition between different stages of testing by properly labeling, storing, and transporting collected specimens according to established guidelines.
• Educated patients on proper specimen collection techniques, ensuring optimal sample integrity and accurate test results.
• Contributed to a positive work environment through strong teamwork, effective communication, and consistent professionalism under pressure.
• Enhanced patient comfort by efficiently managing the specimen collection process.
• Exceeded patient satisfaction goals by consistently providing exceptional service during often stressful medical procedures.
• Maintained a sterile and organized workspace to ensure proper infection control measures were met.
• Venipuncture technique perfected over time, resulting in minimal discomfort for patients during blood draws.
• Participated in ongoing professional development opportunities to stay current on best practices within the field of phlebotomy and specimen collection.
• Demonstrated excellent interpersonal skills while interacting with diverse patient populations, fostering trust and rapport during sensitive medical procedures.
• Assisted in maintaining adequate inventory levels of supplies needed for efficient pathology operations.
• Assisted with onboarding and training of new pathology collectors, contributing to a highly skilled and knowledgeable team.
• Advanced knowledge about various specimen collection methods, ensuring the correct technique was employed for each patient''s unique needs.
• Performed ECG’s, halter monitoring, Spirometery testing, drug testing and home visits that also included nursing homes.

Same requirements as when I was last at NSW pathology

Keeping up to date with ongoing information being produced

Rotating around different hospitals providing an efficient and professional pathology service

Same as before but I also did home visits where I performed venepunture procedures, specimen collection and after care for patients unable to access a pathology centre.

Attended a private hospital and did ward rounds performing pathology requests from doctors

• Facilitated seamless transition between different stages of testing by properly labeling, storing, and transporting collected specimens according to established guidelines.
• Educated patients on proper specimen collection techniques, ensuring optimal sample integrity and accurate test results.
• Contributed to a positive work environment through strong teamwork, effective communication, and consistent professionalism under pressure.
• Enhanced patient comfort by efficiently managing the specimen collection process.
• Exceeded patient satisfaction goals by consistently providing exceptional service during often stressful medical procedures.
• Guaranteed patient privacy by adhering to HIPAA guidelines throughout all aspects of pathology services provided.
• Maintained a sterile and organized workspace to ensure proper infection control measures were met.
• Venipuncture technique perfected over time, resulting in minimal discomfort for patients during blood draws.
• Collaborated with interdisciplinary healthcare teams to address patient needs during the specimen collection process.