KIM HUYNH
Melbourne
Summary
Krispy Kreme Team Leader with a warm and approachable demeanour. Skilled in conflict resolution and team building, with a strong focus on both employee and customer satisfaction. Known for being punctual, an efficient problem solver, and a skilled multitasker. Proven track record of being an essential part of the leadership team, contributing to smooth operations and implementing effective solutions that create immediate impact and foster long-term success for the store.
Overview
8
8
years of professional experience
Work History
Team Leader
Krispy Kreme Highpoint
01.2018 - Current
- As a Krispy Kreme worker I have taken on action such as; cash handling, being a barista, up-selling our product and promotions, making the best of the store vibe to be friendly and welcoming with my great customer service skills and cleaning and making sure the store is always presentable.
Team Leader, Troubleshooter
Australian Clinical Labs
05.2023 - 10.2025
- I am responsible for managing specimen reception, troubleshooting, and triage, ensuring the efficient and accurate processing of samples. In my role as Team Leader in the Specimen Reception Area (SRA), I supervise and train staff, resolve conflicts, and maintain a productive work environment. I also serve as the primary point of contact for troubleshooting, addressing any issues that arise, and ensuring smooth lab operations. Additionally, while contributing to the continuous improvement of lab workflows and team performance.
Trainee Scientist (Placement)
Alfred Hospital
07.2024 - 12.2024
- Placement in the Biochemistry Department Handled patient blood samples and conducted testing using equipment such as water LCMSMS, Optilite, Cobas, Alinity, and Electrophoresis.
Education
Certificate IV - Laboratory Techniques
RMIT University
Melbourne, VIC12-2021
Diploma - Laboratory Technology
RMIT University
Melbourne, VIC12-2022
Bachelor of Science - Medical Laboratory Science
RMIT University
Melbourne, VIC12-2025
Skills
- Customer Service
- Excellent listener
- Friendly, courteous, & service oriented
- Poised under pressure
- Staff training & coaching
- Quality assurance
- Solid written & verbal communicator
- General Laboratory Skills Majored in Biochemistry
Languages
Vietnamese
Native or Bilingual
Timeline
Trainee Scientist (Placement)
Alfred Hospital
07.2024 - 12.2024
Team Leader, Troubleshooter
Australian Clinical Labs
05.2023 - 10.2025
Team Leader
Krispy Kreme Highpoint
01.2018 - Current
Certificate IV - Laboratory Techniques
RMIT University
Diploma - Laboratory Technology
RMIT University
Bachelor of Science - Medical Laboratory Science
RMIT University
ACTIVITIES AND INTERESTS
Scientific research, laboratory work, health science innovation, travel, and exploring diverse cultures.