Kim Mark
Mernda,VIC
Summary
Proven Store Assistant at Aldi, adept in customer service and store maintenance, enhanced store efficiency through meticulous inventory management. Skilled in team collaboration and merchandise display, I excel in transforming customer complaints into positive experiences, fostering a cooperative work environment. Demonstrates attention to detail and a reliable, responsible attitude, contributing significantly to workplace harmony and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Store Assistant
Aldi
Greensborough, VIC
05.2017 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Remained calm and composed in tense situations involving angry or upset customers.
- Provided training to new hires on store procedures, product knowledge, and customer service best practices.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
Education
Year 12 -
Alexandra Secondary College
Alexandra, VICSkills
- Customer Assistance
- Customer Service
- Store maintenance
- Team Collaboration
- Store safety
- Merchandise Display
- Reliable and Responsible
- Attention to Detail
Additional Information
I have been a volunteer at the cat protection society for the last 17 months.Its probably the best part of the week as i get to come and help in any small way i can to look after these beautiful cats and hopefully make it easier for the staff.Ive done everything from preparing the morning food in the adoption shelter to washing the dishes in the kitchen and also done the mornings laundry General cleaning around the shelter has also been included
Refrences
Hannah keene. Store manager 0452560605
Katrina Knight .Assistant store manager 0402050447
Timeline
Store Assistant
Aldi
05.2017 - Current
Year 12 -
Alexandra Secondary College