Kim Pitkin
Matraville
Summary
Adept at enhancing beauty and wellness, I leveraged advanced facial treatments and exceptional customer service at Eminence Beauty to elevate client satisfaction.
Skilled in microdermabrasion and adept at fostering client relationships, my approach significantly contributed to salon revenue growth, underscoring my commitment to excellence and continuous skill advancement.
Beauty professional with strong background in delivering exceptional skincare and beauty treatments.
Proven ability to enhance client satisfaction through personalized service and attention to detail. Reliable team player with focus on achieving results and adapting to changing needs.
Beauty professional with strong skills in client consultation, skin analysis, and advanced treatment techniques. Known for fostering team collaboration and achieving results. Adaptable to changing needs and reliable in high-pressure environments. Skilled in skincare, massage, and makeup application with customer-focused approach.
Overview
24
24
years of professional experience
Work History
Beauty Therapist
Eminence Beauty
12.2009 - Current
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Increased salon revenue by upselling additional services and retail products to clients.
- Developed customized treatment plans based on thorough consultations with clients regarding their skincare concerns and goals.
- Processed payments, entering sales in register for prompt customer service.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Efficiently managed inventory levels of supplies and retail products while minimizing waste.
- Mentored junior therapists by sharing knowledge about advanced techniques, enhancing team performance as a whole.
- Answered phone calls and emails to schedule client appointments.
Pizza Maker
Pizza Hut
09.2000 - Current
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
Beauty Therapist
Nirvana Beauty
08.2006 - 11.2009
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Educated clients on care processes and advised on further care and products.
- Processed payments, entering sales in register for prompt customer service.
Beauty Therapist
Synergy Beauty
10.2004 - 08.2006
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Enhanced client relationships through excellent customer service and effective communication .
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
Education
Statement Of Attainment - Lash Lift & Brow Lamination
Elleebana
Sydney, NSW04.2022
Statement Of Attainment - HD Brow Couture
BellaDonLaqua Institue
Sydney, NSW04.2018
Statement Of Attainment - Design & Perform Cosmetic Tattooing
Sydney College of Hair Beauty & Make Up
Sydney, NSW05.2017
Certificate IV - Beauty Therapy
TAFE NSW
NSW12.2008
Certificate III - Nail Technology
TAFE NSW
NSW12.2008
Statement Of Attainment - Beauty Therapy - Aesthetic Aromatherapy
TAFE NSW
NSW12.2007
Diploma - Beauty Therapy
TAFE NSW
NSW12.2007
Certificate IV - Beauty Therapy
TAFE NSW
NSW10.2007
Skills
- Lash and brow maintenance
- Waxing services
- Skin analysis
- Dye and tint application
- Sales and upselling
- Waxing and hair removal techniques
- Appointment scheduling
- Advanced facial treatments
- Chemical peel experience
- Eyebrow shaping precision
- Microdermabrasion
Timeline
Beauty Therapist
Eminence Beauty
12.2009 - Current
Beauty Therapist
Nirvana Beauty
08.2006 - 11.2009
Beauty Therapist
Synergy Beauty
10.2004 - 08.2006
Pizza Maker
Pizza Hut
09.2000 - Current
Statement Of Attainment - Lash Lift & Brow Lamination
Elleebana
Statement Of Attainment - HD Brow Couture
BellaDonLaqua Institue
Statement Of Attainment - Design & Perform Cosmetic Tattooing
Sydney College of Hair Beauty & Make Up
Certificate IV - Beauty Therapy
TAFE NSW
Certificate III - Nail Technology
TAFE NSW
Statement Of Attainment - Beauty Therapy - Aesthetic Aromatherapy
TAFE NSW
Diploma - Beauty Therapy
TAFE NSW
Certificate IV - Beauty Therapy
TAFE NSW
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