Kim Puckering
Bundaberg,QLD
Summary
Having not been in the work industry for a few years, due to travelling Australia. I am wishing to rejoin the work force.
I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities.
Overview
19
19
years of professional experience
Work History
Cafe Worker
Cafe Delicious
Monto, Qld
04.2022 - 03.2024
- Greeted customers upon arrival and provided assistance with menu selections.
- Prepared food orders, such as sandwiches, salads, and beverages & hot food.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Adhered to health and safety regulations when handling food items.
- Managed cash register operations efficiently and accurately.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Ensured that all food items were prepared according to established recipes and standards.
- Organized work duties to ensure efficient operation of the cafe during peak hours.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Rang up orders on cash register to process cash, credit card
- Brewed coffee and tea for beverage area and restocked with paper goods, milk and sugar.
- Operated industrial dishwasher to wash glassware and utensils.
- Cooked with prep work by cutting vegetables and preparing side dishes and salads.
- Served patrons food from counters and
- Served customers by phone to take orders and answer product or service questions.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Processed payments on cash register and counted back bills and change to patrons.
Senior Retail Assistant
TSG Bundaberg
Bundaberg, Qld
10.2010 - 06.2017
- Provided customer service to shoppers, including answering questions and assisting with product selection.
- Performed cash register duties, such as processing payments.
- Ensured a clean, organized working environment by cleaning shelves, counters, windows and floors.
- Developed promotional materials to advertise store specials or events.
- Resolved customer complaints in a professional manner while providing excellent customer service.
- Conducted regular price checks to ensure accuracy of pricing information.
- Merchandised products throughout the store to maintain attractive presentation.
- Maintained an up-to-date knowledge of all products available in the store.
- Counted and balanced registers.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Processed credit card payments and counted back change and currency with 100% accuracy rate.
Cook & Fast-Food Preparer
Self Employed
Bundaberg, Qld
03.2005 - 08.2010
- Ordered supplies as needed for the kitchen.
- Supervised and trained kitchen staff on proper preparation techniques.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Checked quality of ingredients before use in order to ensure freshness.
- Monitored stock levels of food items and ordered more when necessary.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Education
High School Diploma -
Kepnock High School
Bundaberg, QLD12-1980
Skills
- Sales transaction management
- Flexible Schedule
- Food service standards
- Teamwork and Collaboration
- Order Processing
- Kitchen Support
- Ingredient Preparation
- Workplace Safety
- Time Management
- Surface cleaning
- Recipe-based cooking
- Customer Service
- Food Preparation
- Espresso machine operation
Timeline
Cafe Worker
Cafe Delicious
04.2022 - 03.2024
Senior Retail Assistant
TSG Bundaberg
10.2010 - 06.2017
Cook & Fast-Food Preparer
Self Employed
03.2005 - 08.2010
High School Diploma -
Kepnock High School
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