Kim Ross
Albury,NSW
Summary
Dynamic sales professional with a proven track record at Seed Heritage, excelling in customer engagement and relationship building. Adept at cash handling and stock management, I consistently enhance the shopping experience, driving customer loyalty and achieving sales goals through effective team collaboration and attention to detail.
Overview
14
14
years of professional experience
Work History
Sales Assistant
Seed Heritage
09.2024 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Supported inventory management by organizing and restocking merchandise on sales floor.
- Processed transactions accurately and efficiently at point-of-sale system.
- Maintained cleanliness and organization of sales area to promote a welcoming environment.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Responded promptly to customer inquiries, providing information about products and promotions.
Sales Associate
Myer
09.2020 - 08.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales events to inform customers effectively.
- Processed transactions accurately using point-of-sale systems, ensuring prompt service.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Participated in inventory management tasks, ensuring stock levels remained optimal and organized.
- Engaged in ongoing training to develop product knowledge and improve sales techniques.
Domestic Cleaning
Self
02.2011 - 07.2020
- Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
- Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
- Enhanced the appearance of homes by performing deep-cleaning tasks such as shampooing carpets and washing windows.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
- Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
- Accommodated special requests from clients, tailoring cleaning services to their specific needs.
- Performed laundry tasks including washing, drying, folding, ironing clothes following specific client instructions on clothing care maintenance.
- Increased referrals through exceptional customer service and consistent communication with clients.
Education
St Josephs
Albury, NSWSkills
- Cash handling
- Stock management
- Opening and closing procedures
- Customer needs assessment
- Visual merchandising
- Product merchandising
- Team collaboration
- Returns and exchanges
- Friendly and helpful
- Reliable and responsible
- Adaptable and flexible
- Honest and dependable
- Attention to detail
- Positive customer engagement
- Building customer loyalty
- Engaging with diverse customers
Timeline
Sales Assistant
Seed Heritage
09.2024 - Current
Sales Associate
Myer
09.2020 - 08.2024
Domestic Cleaning
Self
02.2011 - 07.2020
St Josephs
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