Kim Russell
Erskine,Western Australia
Summary
Reliable and honest Minesite Cleaner skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, ablutions, rubbish removal and cribs with diligence.
Overview
18
18
years of professional experience
Work History
Minesite Cleaner
Northern Rise (Sirrom)
Western Australia
03.2024 - Current
- Cleaned and sanitized ablutions, cribs and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied rubbish bins and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained cribs, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Organized and used industrial cleaning products following strict safety procedures.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Maintained cleanliness of ablutions by washing down and properly sanitizing walls, floors and toilets.
Minesite Cleaner & Bar & Retail
Ventia
Western Australia
09.2023 - 03.2024
- Cleaned and sanitized ablutions, cribs and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed rubbish, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Minesite Cleaner
Civeo
Western Australia
08.2020 - 06.2023
- Cleaned and sanitized ablutions, cribs and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed rubbish, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied rubbish bins and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained cribs, offices, meeting rooms, abulutions and other common areas in buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Showcased adaptability in adjusting work schedules according to changing demands from clients or management without compromising output quality levels.
Minesite Cleaner
ESS
Western Australia
12.2018 - 08.2020
- Cleaned and sanitized ablutions, cribs and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed rubbish, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied rubbish bins and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained cribs, offices and other common areas.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
2IC Manager Online Shopping Department
Coles Supermarket
Mandurah
09.2012 - 12.2018
- Fostered a positive work environment by promoting teamwork, open communication channels, and employee recognition initiatives.
- Developed and maintained strong client relationships for increased customer satisfaction and long-term loyalty.
Sales Assistant
Jesters Pies
Mandurah, WA
02.2012 - 09.2012
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Established rapport with customers using active listening and interpersonal skills.
Receptionist & Data Entry
Polyaire
Western Australia
01.2011 - 02.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Assistant Manager
Chicken Treat
Mindarie, WA
08.2006 - 01.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Flora Hill High School
Bendigo, VICSkills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
- Knowledge of cleaning products
- Sanitation Practices
- Chemical Handling
- Health and safety compliance
- Professional Appearance
- Health and Safety Regulations
- Quality Assurance
Timeline
Minesite Cleaner
Northern Rise (Sirrom)
03.2024 - Current
Minesite Cleaner & Bar & Retail
Ventia
09.2023 - 03.2024
Minesite Cleaner
Civeo
08.2020 - 06.2023
Minesite Cleaner
ESS
12.2018 - 08.2020
2IC Manager Online Shopping Department
Coles Supermarket
09.2012 - 12.2018
Sales Assistant
Jesters Pies
02.2012 - 09.2012
Receptionist & Data Entry
Polyaire
01.2011 - 02.2012
Assistant Manager
Chicken Treat
08.2006 - 01.2011
Flora Hill High School