Kimberley Dawes

• Produced professional video content using a range of cameras and editing software
• Managed client relationships, resulting in repeat bookings and referrals
• Created and managed social media content for brand promotion

• Provided care for a young child, managing daily routines, developmental activities, and emotional well-being

• Planned and implemented educational and sensory activities supporting developmental milestones

• Built strong, trust-based relationships with both child and parents through clear communication and consistency

• Demonstrated patience, adaptability, and strong interpersonal skills in a dynamic caregiving environment

• Maintained high standards of hygiene, safety, and organization within the home environment

• Managed scheduling, meal preparation, and daily logistics independently

• Provided skincare and health product recommendations tailored to individual customer needs
• Assisted pharmacists with prescription processing, addressed customer inquiries, and facilitated over-the-counter sales
• Educated customers on medication use, interactions, and potential side effects, emphasizing natural and complementary health options
• Increased sales of high-margin products through tailored recommendations and effective upselling techniques
• Perform administrative tasks, including ordering stock, managing phone inquiries, liaising with pharmaceutical representatives, and conducting regular stock takes
• Oversaw and mentored junior staff, managing recruitment and training to enhance team capabilities
• Provide personalized service by measuring and fitting customers for medical compression stockings
• Specialize in mobility equipment, assisting customers in selecting suitable aids tailored to their needs

• Managed front of house operations, including reception, appointment scheduling, cash handling, and claims processing
• Assisted hygienists and dentists during procedures
• Managed sterilisation processes to ensure compliance with health standards
• Created and maintained content for OS dental's social media platforms
• Developed and implemented educational programmes showcased at local schools

• Assisting dentists with filings, crown preps, root canals and exams
• Assisting hygienists with cleans, perio treatments, perio charts, bite wings and OPGs
• Managed diary using dental 4 windows, coordinating appointments, referrals, and follow-up calls to ensure efficient patient flow
• Performed lab work, including pouring models, creating soft splints, and fabricating whitening trays to support patient treatment plans