Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
33
33
years of professional experience
Work History
Disability Employment Job Coach
Edge Employment Solutions
Joondalup, WA
03.2018 - 11.2023
Coached clients on appropriate workplace behavior and expectations.
Identified barriers that prevent individuals from securing employment or advancing their careers.
Advised participants on educational options available to enhance employability prospects.
Negotiated wages, benefits packages, working hours. with potential employers on behalf of clients.
Participated in training sessions related to job coaching best practices.
Guided clients in learning to complete job tasks to develop motivation and skills.
Traveled to work locations to provide hands-on training, direct supervision and support to participants.
Worked with staff to develop, monitor and resolve skills training or vocational issues.
School Officer
Kinross Primary School
Kinross, WA
02.2015 - 03.2018
Supervised the daily operations of the school office.
Organized staff meetings and professional development sessions for faculty members.
Monitored student attendance records and reported any discrepancies to appropriate staff members.
Performed administrative duties such as filing paperwork or responding to emails.
Resolved conflicts between faculty members or students in a timely manner.
Maintained accurate financial records related to school expenditures.
Special Education Assistant
Butler Primary School
Butler, WA
10.2003 - 01.2018
Assisted in the development and implementation of individualized education plans for students with special needs.
Provided one-on-one support to students to help them reach their educational goals.
Collaborated with teachers, administrators, and parents to create a positive learning environment for students.
Monitored student progress and provided feedback to teachers and parents on student progress.
Conducted assessments of student performance using data collection techniques such as observation, anecdotal records, interviews.
Communicated regularly with families about their child's academic and social progress throughout the school year.
Maintained accurate records of student attendance, grades and assignments completed, test scores and other relevant information pertaining to the child's education plan.
Team Leader and Caseworker
Customs and Excise UK
Doncaster, South Yorkshire
03.1991 - 04.2003
Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Monitored daily workflow to ensure adherence to established policies and procedures.
Collaborated with internal departments such as finance and credit control to ensure compliance with relevant regulations.
Developed strategies for effective communication between creditors and debtors.
Assessed customer financial situations to determine payment plans and repayment options.
Negotiated with customers to resolve overdue accounts in a timely manner.
Prepared detailed reports on the progress of each account being managed by the department.
Education
Some College (No Degree) -
Edge Employment Solutions
Perth, WA
Skills
Account Management
Negotiation
Client Relations
Problem Solving
Timeline
Disability Employment Job Coach
Edge Employment Solutions
03.2018 - 11.2023
School Officer
Kinross Primary School
02.2015 - 03.2018
Special Education Assistant
Butler Primary School
10.2003 - 01.2018
Team Leader and Caseworker
Customs and Excise UK
03.1991 - 04.2003
Some College (No Degree) -
Edge Employment Solutions
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