Kimberley Turner
Canberra,ACT
Summary
Security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Experienced in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Safety-conscious team member with excellent communication skills and eye for detail.
Passionate about working in people facing environments both in a team and as an individual. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Seeking work within the Human Recourses industry to fulfill personal and professional goals.
Overview
9
9
years of professional experience
Work History
Security Officer
MSS Security
12.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to site manager.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms, investigated disturbances.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
Retail Sales Associate
Adam&Eve
05.2019 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Trained and supervised new employees.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed information folders to assist new staff with product knowledge and product safety.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
Postal Worker
Australia Post
09.2018 - 04.2019
- Sorted mail according to size, shape and destination with high levels of accuracy.
- Used automated mail processing equipment to sort and collate mail.
- Prepared reports to track mail volumes, fees and other related data.
- Moved bulk containers and large parcels with forklifts.
- Used handheld scan devices to ensure accurate parcel tracking was available to customers.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Used computer systems to track packages and update client information.
- Added accurate data entry into computer system to complete transactions.
- Utilized customer service skills to provide exceptional service for repeat clientele.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Identified issues, analyzed information and provided solutions to problems.
Childcare Educator
Community Services 1
06.2014 - 10.2016
- Maintained safety and cleanliness by sterilizing toys and surfaces.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
- Communicated with children's guardians about daily activities, behaviours and related issues.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Provided individualised instruction and support to meet personal needs of each child.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Modeled positive behaviour and communication skills for students.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Demonstrated strong understanding of Early Childhood Education related documents and resources.
- Complied with centre policies and procedures.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Education
Diploma - Administrative Procedures And Support
Alison Education
Australia10.2023
Diploma - Operations Management (Ops)
Alison Education
Australia10.2023
Diploma - Human Resources (HR)
Alison Education
Australia07.2022
Diploma - Legal Studies
Alison Education
Australia07.2022
Diploma - Office Supervision And Management
Alison Education
Australia05.2022
Diploma - Diagnosis, Treatment, And Management of ADHD
Alison Education
Australia04.2022
Diploma - Psychiatry: An Overview
Alison Education
Australia03.2022
No Degree - Psychology - Memory And Cognition
Alison Education
Australia03.2022
Diploma - Alternative Dispute Resolution (ADR)
Alison Education
Australia02.2022
Advanced Diploma - Cognitive Behavioural Therapy (CBT)
Alison Education
Australia01.2022
Diploma - Workplace Health And Safety
Alison Education
Australia01.2022
Diploma - Mental Health Studies
Alison Education
Australia01.2022
No Degree - Managing Stress And Anxiety in The Workplace
Alison Education
Australia01.2022
Year 12 Certificate -
Canberra Institute of Tech
Canberra, ACT11.2012
Year 10 Certificate -
Trinity Christian School
Wanniassa, ACT11.2010
Skills
- Document Management
- Emergency Response
- Emergency Management
- Conflict De-Escalation
- Report Writing
- Dispute Mediation
- Recordkeeping
- Policy Enforcement
Timeline
Security Officer
MSS Security
12.2021 - Current
Retail Sales Associate
Adam&Eve
05.2019 - Current
Postal Worker
Australia Post
09.2018 - 04.2019
Childcare Educator
Community Services 1
06.2014 - 10.2016
Diploma - Administrative Procedures And Support
Alison Education
Diploma - Operations Management (Ops)
Alison Education
Diploma - Human Resources (HR)
Alison Education
Diploma - Legal Studies
Alison Education
Diploma - Office Supervision And Management
Alison Education
Diploma - Diagnosis, Treatment, And Management of ADHD
Alison Education
Diploma - Psychiatry: An Overview
Alison Education
No Degree - Psychology - Memory And Cognition
Alison Education
Diploma - Alternative Dispute Resolution (ADR)
Alison Education
Advanced Diploma - Cognitive Behavioural Therapy (CBT)
Alison Education
Diploma - Workplace Health And Safety
Alison Education
Diploma - Mental Health Studies
Alison Education
No Degree - Managing Stress And Anxiety in The Workplace
Alison Education
Year 12 Certificate -
Canberra Institute of Tech
Year 10 Certificate -
Trinity Christian School
Similar Profiles
Habib ShoukatHabib Shoukat
Security Officer at MSS SecuritySecurity Officer at MSS Security
Tehmina Adil AwanTehmina Adil Awan
Customer Service and Security Officer at MSS SecurityCustomer Service and Security Officer at MSS Security
Azhar DanishAzhar Danish
Security Officer at MSS SecuritySecurity Officer at MSS Security
Jason BottomleyJason Bottomley
Security Guard at MSS SecuritySecurity Guard at MSS Security
Brayth HartasBrayth Hartas
SRC at Kingsford Smith SchoolSRC at Kingsford Smith School