KIMBERLIE SUNIGA
MAIDSTONE,AUSTRALIA
Summary
Business certificate holder seeking to enhance skills and knowledge through a higher-level certification.
Overview
10
10
years of professional experience
Work History
Pharmacy Assistant
Chemist Warehouse Burnside
03.2024 - 05.2024
- Filling and facing the aisle that I am assigned to, filling out stocks, handling the point of sale at the registers, handling funds and returns, answering customer's phone queries, ordering out of stock products, performing an out of stock procedure and advising customer's about health, vitamins and cosmetics
- Processed payments from customers using cash registers and debit and credit card terminals.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
- Tracked expiration dates for all drugs in stock and discarded expired items according to regulations.
- Greeted customers upon arrival at the pharmacy counter.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
- Scanned items and checked pricing on cash register for accuracy.
- Responded to customer issues to provide immediate resolution and improve retention.
- Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Built and maintained productive relationships with employees.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Counted and balanced cashier drawers.
Assistant Property Manager
I-HPG Estate Agents & Gotham Property
04.2023 - 07.2023
- Answering emails to book inspections through Outlook, answering and making phone calls to book inspections, entering customers' details on Excel, writing letters for rent payments and increases, holding open house inspections, documenting and completing entry, condition, exit reports, and bond lodgements, liaising with tradespeople for repairs and maintenance issues.
- Assisted property manager in leasing and marketing activities.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Interacted with potential renters during showings providing information about the property features.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Conducted apartment tours for potential tenants and answered questions about property.
- Checked rental eligibility by following company's verification process.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
Business Administration Trainee
Programmed Skilled Workforce
09.2021 - 10.2021
- Answering emails through Outlook, answering customer's queries through phone calls and entering data on Excel for student visas and working visas
- Developed and implemented strategies to improve customer service.
- Provided administrative support for management team.
- Prepared financial reports and documents for internal use.
- Maintained positive working relationship with fellow staff and management.
- Supported senior managers by completing assigned tasks within specified timelines.
- Ensured proper storage of confidential documents in accordance with policy guidelines.
- Handled incoming calls and inquiries related to company services and products.
Casual Childcare Educator
Goodstart Early Learning Centre
05.2014 - 05.2019
- Enhancing children's growth and development through making age appropriate programs and activities for children
- Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
- Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
- Utilized positive reinforcement techniques to motivate and encourage children's learning.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Monitored student progress to ensure cooperation and growth.
- Observed children to record development.
- Participated in workshops, trainings and conferences to improve educational skills.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Implemented behavior modeling and positive reinforcement into daily routines.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Read stories to children and taught painting, drawing, and crafts.
- Engaged with children on individual basis to build positive, trusting relationships.
- Fostered open and effective communication with parents regarding their children's development and daily activities.
Education
CERTIFICATE IV - REAL ESTATE
ENTRY EDUCATION
01.2023
High School Diploma -
TRARALGON SECONDARY COLLEGE
Traralgon12-2012
Skills
- Strong work ethic
- Time management skills
- A passion for ongoing development
- High attention to detail
- Organised
- The ability to face any challenges with a positive and calm attitude
- Exceptional communication skills
References
- JAECENNA WARFIELD, DIRECTOR, GOODSTART EARLY LEARNING CENTRE, 03 9370 5597
- ROBERT SONOGAN, BUSINESS IMPROVEMENT MANAGER, PROGRAMMED SKILLED WORKFORCE, 0428 726 524
- PIERRE HADCHITI, DIRECTOR/OWNER, HPC ESTATE AGENTS, 0432 332 876
- ALEXANDER SUBOTSCH, DIRECTOR/OWNER, GOTHAM PROPERTY, 0421 091 091
- MICHAEL SALAMA, OWNER, CHEMIST WAREHOUSE BURNSIDE, 0467 815 293
Timeline
Pharmacy Assistant
Chemist Warehouse Burnside
03.2024 - 05.2024
Assistant Property Manager
I-HPG Estate Agents & Gotham Property
04.2023 - 07.2023
Business Administration Trainee
Programmed Skilled Workforce
09.2021 - 10.2021
Casual Childcare Educator
Goodstart Early Learning Centre
05.2014 - 05.2019
CERTIFICATE IV - REAL ESTATE
ENTRY EDUCATION
High School Diploma -
TRARALGON SECONDARY COLLEGE